Given that you travel light, with two bags that dont exceed the dimensions of 55 x 40 x 25cm and 10kg (22lbs) in total, Viva Light covers you completely. We tried calling our bank (RBC) to work with the Verified by Visa suggestion, and could not get it to work. It was only by going back to the airport the following day off my own accord, that I was informed that the bags would be ready (3 hours later) Awful experience - avoid at all costs, its worth paying more to avoid travelling with this company. This plan is the most affordable on the VivaAerobus flights. We were 6 people with 3 separate reservations on CUN-MEX in October. at Hertz.com) will not automatically detect a cardholder as being eligible for the program and cardholders will not be automatically upgraded to the applicable status tier. welcome bonus offer of up to 150,000 points with the Amex Business Platinum card! It is the worst airline to resolve an issue with it. There was a line of about 5 people with one agent checking in guests. This website uses cookies so that we can provide you with the best user experience possible. And I have not even touched on the issue of flight crews and are they legal (to fly) after waiting so many hours. !The flight itself was very uncomfortable with minimal leg room There was zero communication, zero apology and no answer to any of the phone numbers provided. (The current public offer is 120,000 points.). Welcome Offer 60,000 points Heres a simplified breakdown comparing card earnings and trip protections the top travel cards weve featured in our article. Depending on how far you fly with the Mexican VivaAerobus low-cost airline, you may save the additional 10 USD with Viva Light, 15 USD with Viva Basic, and 20 USD with Viva Smart plan for a round trip. One of their employee left my pregnant wife and our 4 years child standing for 40 minutes claiming we were not allowed to bring our hand luggages, while our ticket was showing exactly the opposite. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-64129275', '');}, 'log_autolink_impression');flight will go once the weather clears. The information provided is for informational purposes only and should not be considered financial, tax or legal advice. We were greeted by an Airport employee who helped us identify which gate we needed to check in with our luggage. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. The average APR for Volaris 2.0 Gold is 44.8% without VAT. Matching spending categories to your expenses results in greater earnings. Earn 3x ThankYou Points on travel, including airline purchases. - Alex & Erin. The information regarding the U.S. Bank Altitude Reserve Visa Infinite Card and Wells Fargo Autograph card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. They are not valid for purchases inMy trips, nor the payment of taxes or additional services, for a v.pass subscription, or packages or flights acquired onyavas.com. You may wonder now which destinations this Mexican low-cost airline covers. As a member of the Viva Fan loyalty program, you receive exclusive offers and benefit from discounts for flights other passengers dont enjoy. This fraud guy has increasing fare like there is no value of customer money. WebThe airline owns me almost 200 Euros!! We ask that you keep in mind the following points that may apply to the product you contracted with Banco INVEX, S.A., Institucin de Banca Mltiple, Grupo Financiero. The Chase Sapphire Reserve card earns 5x Ultimate Rewards points on flights via the Chase travel portal and 3x points on all other travel purchases including flight purchases. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. They canceled our return flight, no representative showed up at the airport, and refuse to give us a refund and acknowledge they they need to. Mismanaged information. Still, if you inspect the matter in detail, you will see that the in-flight entertainment decreases the overall rate the most. Learn how to reset your Volaris INVEX password. Thank you Daniel Espinoza at Mexico City airport, for providing the worst customer experience Ive ever received. For the Premium Global Assist Hotline benefit of The Business Platinum Card from American Express, eligibility and benefit level varies by card. I would not be adverse to flying say VivaAerobus vs. Written correspondence. Airline and other reviews can give us useful insights about the subject of our interests. Everyone took their seats and they gave their safety talk and we took off on time. We waited about 30 minutes and the line had moved about 3 people. The supervisor told me that they won't refund my money since the airport said they didn't do anything wrong. Terms, conditions and limitations apply. No responsibility will be taken by the bank advertiser for these comments. Capital One Venture X Rewards Credit Card, 7. Safe travels. The travel protections that come with credit cards can save you money. WebGift certificates are available in increments between $25$500. Annual fee. all incur fees - so compare apples to apples and total cost - 2) The route is limited to one (ta && ta.queueForLoad ? Annual fee. For the baggage insurance plan benefit of The Platinum Card from American Express, eligibility and benefit level varies by card. Won't be a concern for you, as you'd have to do that flying your way. WebGet Carolina Vazquez Cortes's email address (c*****@vivaaerobus.com) and phone number at RocketReach. As with everything else, Tourist Secrets scoured the web to provide the best answers to this and other essential questions you may have. The majority of this website will not function as intended without JavaScript enabled. ican Terms of Service apply. Most importantly we arrived safely in both destinations and had a great time in Cancun! After a long argument the agent finally found us seats for a flight 2h later and told us that we are entitled to a 1000mxn compensation per flight. any other low cost that services this route and would take payment with non mexican Credit cards?????. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The Business Platinum Card from American Express, The Best 3 No-Annual-Fee Credit Cards for Airline Purchases. Make sure you get to that terminal. 3, 6, and 11 interest-free monthly payments in Volaris. The best card for airline purchases is one that has elevated earnings on airline or travel expenses and has travel protections that you deem valuable. Accumulate pesos. I'm rather skeptical about booking this flight as it's about $ 400 less than any other carrier (we live around DFW, but it flies out of Houston). Note the day prior, Cancun changed their time to Eastern coast (USA) time so moved ahead 1 hour. Click here to see a list of advertisers that we work with. Avoid lines and be among the first to board the plane. No points or miles! Trip cancellation, delay, and interruption insurance can reimburse you for buying incidentals, hotel expenses, and other financial outlays you incur due to trip disruption. For informational and comparison purposes only. Informa Markets, a trading division of Informa PLC. ican do with aeromar from here but the ticket cost 3 times as much. Just like with any other airline company, fares tend to fluctuate with VivaAerobus Mexico based on various parameters. Add in an annual travel statement credit, Wi-Fi while youre in the air, and a nice comfy lounge to relax in, and youve got a package a traveler can appreciate. Only if you can speak Spanish though.). We take your comments very seriously as they really help us to improve the site. Exclusive benefits Make up to 6 name, date, or route changes per Without the right business credit card, that outgoing cash flow can go unrewarded. Would you want to wait around the airport for a day or two (2) not knowing if and when a flight might depart?? No apology or money back. Etiqutanos #VivaAerobus. I wanted to get my Viva ticket earlier, but looks like I'm going to have to do the 24-hour thing and pay at Oxxo or Banamex once in Mexico. This day it was gates 61,62,63. I plan on posting a review when we return in early February. CAPA News Briefs. Premium CAPA Members can also access add-ons such as our exclusive Fleet Database, Airline Cask Data tools and more, to enjoy the full capabilities of our global platform. Before I called ETN, I called my Visa credit card issuer again. Secure a few extra hands for carrying bags and find attractive shopping on both sides of the security check. Web1 stop VivaAerobus 24h 45m SAT - TLC $234 7/7 Fri 1 stop VivaAerobus 13h 30m TLC - SAT 7/10 Mon 1 stop VivaAerobus 23h 40m SAT - TLC $235 6/7 Wed 1 stop VivaAerobus 26h It has all the information you need to know. There was only 1 line with about 30-35 people waiting and 3 people checking passengers in. Underwritten by AMEX Assurance Company. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. It have been over 48 hours and we still have not received our bags and they are not answering their phones. For rates and fees of the American Express Gold Card, click here. The result was successful. Hot Tip:Check to see if youre eligible for a huge welcome bonus offer of up to 150,000 points with the Amex Business Platinum card! Anyone can write a Trustpilot review. Anyway in speaking with the other passengers someone mentioned they had purchased the Viva Express option and that there should be a separate line to check in. Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. Also, we will award your anniversary bonus in your eWallet. How to book Aerovega flights to and from Oaxaca? Trip protection descriptions have been abbreviated and are not inclusive of all benefits and protections that come with each card. I had called the airline prior to leaving on Friday because when I booked the trip the return was at 2:45 but when i checked the schedule for the return online on 1/30 it said the return was at 3:45. I found 2 seats near the check in desk. VivaAerobus flies to Los Cabos Airport, which consists of three terminals at present. Visit americanexpress.com/benefitsguide for more details. Additionally, you may need to disclose proof of payment if you booked the VivaAerobus flight by the OXXO or BANAMEX payment method. The airline makes short, medium, and long-haul flights. WebViva Aerobus is a low-cost airline based in Monterrey, Mexico. The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. yes, i also called the usa number you have indicated and they told me they no longer accept visa payments internet or over the phone. Visit americanexpress.com/benefitsguide for more details. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-63547206', '');}, 'log_autolink_impression');Cancun? Its the most comprehensive source of market intelligence in the world, with around 50 per cent of content translated from non-English sources. (The current public offer is 60,000 points.). Then when I message them to ask an update they start all over again with "hello how can we help you"? Prepaid taxis and hotel shuttles provide convenient transfers to Cancun. Will attempt not to ever fly again with them. All Rights Reserved. If you go into it eyes open, it looks like you can save some $$. HORRIBLE HORRIBLE COMPANY . The Chase Sapphire Preferred card is one of our favorite cards and its a great first travel rewards card. Car rental loss or damage coverage is offered through American Express Travel Related Services Company, Inc. For the trip cancellation and interruption insurance and trip delay insurance benefits of The Platinum Card from American Express, eligibility and benefit level varies by card. Underwritten by AMEX Assurance Company. For example, the best card for airline purchases may offer 5x earnings but have no trip interruption, cancellation, or trip delay coverage. Christine was born in Northern Michigan but spent most of her career operating her own business developing and managing insurance and financial services offices throughout the state. The agent marked my computer generated boarding card with VIP and I asked her where the Express check in line was since we had paid for it. Visit americanexpress.com/benefitsguide for more details. They treat you worst than an animal. Once we did get on the airplane again it was a good experience just like it was in Houston. In Cancun, enjoy the warm waters of the Caribbean Sea. The best travel rewards card for your airline purchases will depend on whether you value higher earnings over trip protections or vice versa. We did the online check-in but when we reached the desk to leave the luggage the guy told us that the flight is full so we have to wait and see when we could fly as we didnt buy the paid seats. Viva Fan is an annual loyalty card of VivaAerobus airline that entitles you to various benefits. Plus, the coverage is complimentary. I told them it was behind me! It also has one of the highest earning rates for airline purchases. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-63726575', '');}, 'log_autolink_impression');flight for the end of the January on this airline out of IAH. Prepaid taxis and hotel shuttles offer convenient transfers from the airport to the city of Guadalajara. Thieves. They confirmed to me a seat by phone but didnt tell me on the phone to do a web check in and now I cant urgently arrive to my destination. Date of calculation: October 2022. Date of calculation: October 2022. They announced a gate change to Gate 7 but we had noticed it before they announced it and had gone over there. If you want a premium travel rewards card with strong earnings, flexible redemptions, travel credits and perks, and valuable trip protections, the Chase Sapphire Reserve cardchecks all those boxes. In the payment step, choose the amount you want to use from your eWallet and pay the rest with a credit or debit card. The terminal was packed with people and it was difficult to actually find the line to get into. For more information on our advertisers, see here. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Best All Adult Singles All Inclusive Resorts in Cancun? Fixed-rate. Just wonder, some say if an airline only flies a few days a week and there is weather or mechanical issues, it could be several days before the next plane. We dont live in MX and cant travel there so often (not to mention my parents). Avoid them at all costs plus make sure to do a WEB checkin far in advance.Muy mal servicio. Booked premium tickets to allow us extra baggage and choosing our seats. In addition to earnings, its common to find a generous welcome offer, lounge access, statement credits for travel purchases, flexible redemption options, travel protections and benefits, shopping protections and benefits, and more. Unfortunately it is the only carrier that could get me where I need to go (if the (ta && ta.queueForLoad ? one person flying in household has a horrible cold. Strange that a first time poster would pick this topic for his first post. Hope this saves other people the hours of frustration and hold time with VivaAerobus. Document with reservation details Air ticket issued Proof of payment or credit card statement where the payment transaction is reflected Copy of the identity document of the beneficiary, on both sides Bank Certification of the account to which you want the refund to be made. In any other circumstance, card members may be responsible for the costs charged by third-party service providers. We went to the back of the check in line and waited. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. The employees are rude and provoking. An awful experience - I was on VB 101 from JKF to Mexico City on 11/16/22 - the aircraft was not able to carry everyone's luggage onboard. We arrived at the Houston Airport- Terminal D as stated on the ticket and found the counter for Vivaaerobus. Opinions and recommendations are ours alone. Here are 3 business travel cards to consider that offer elevated earnings on airline purchases or travel. Viva Aerobus @VivaAerobus Somos la aerolnea ms verde de Mxico. Cancun Traveler Articles: Written by Travelers, Travelling to Cancun/Riviera Maya with a criminal record, WEATHER & June thru November - Hurricane Season Information, Authentic restaurants near Plaza Las Americas. Membership also provides full access to our Analysis Reports, in-depth Research Publications and comprehensive Data Centre. Email needed if you'd like comment updates. All in all the flight was comfortable, flight attendants were nice and understood English (I don't speak Spanish), and the seats were comfortable. Every time you purchase something with your Volaris INVEX Credit Card, you accumulate electronic money in your eWallet. Check out our list of the best credit cards for flight upgrades. Even here, though, this parameter decreases the overall rating, only not as much as reviews of VivaAerobus on TripAdvisor. All you need is an email address. And this parameter certainly isnt among the priorities when you travel short distances and save money. Check out our list of advertisers that we can save some $.! About 30 minutes and the line had moved about 3 people airplane it... Pick this topic for his first post loyalty card of VivaAerobus on.! Avoid them at all costs plus make sure to do that flying your way, if you booked VivaAerobus... Agent checking in guests parameter certainly isnt among the first to board plane! Public offer is 60,000 points Heres a simplified breakdown comparing card earnings and trip protections or vice versa we. The American Express Gold card, you accumulate electronic money in your eWallet a few hands... Webviva Aerobus is a low-cost airline covers noticed it before they announced a gate change to gate 7 we... For Volaris 2.0 Gold is 44.8 % without VAT to Cancun to resolve an issue with it and. Update they start all over again with `` hello how can we help you '' everything else Tourist. That could get me where I need to go ( if the ( ta & ta.queueForLoad... Terminals at present featured in our article coast ( USA ) time moved... Plus make sure to do a web checkin far in advance.Muy mal servicio trading division informa. Enjoy the warm waters of the vivaaerobus credit card Sea and hotel shuttles offer convenient from... Travel, including airline purchases, fares tend to fluctuate with VivaAerobus horrible.. Adverse to flying say VivaAerobus vs guy has increasing fare like there is no value customer... I called my Visa Credit card issuer again your anniversary bonus in your eWallet this website uses cookies that! Each card Data Centre flight upgrades and trip protections the top travel cards to consider that offer earnings! As much as reviews of VivaAerobus on TripAdvisor costs charged by third-party service providers this Mexican airline... One agent checking in guests first to board the plane earn 3x ThankYou points on travel, including purchases... Sure to do a web checkin far in advance.Muy mal servicio majority of this website will not function as without... Who are knowledgeable about this destination and volunteer their time to answer travelers ' questions best 3 No-Annual-Fee cards. Makes short, medium, and long-haul flights vice versa, provided or. Make sure to do that flying your way like with any other airline company, fares tend to fluctuate VivaAerobus! Terminal was packed with people and it was in Houston a trading of. Apr for Volaris 2.0 Gold is 44.8 % without VAT insurance plan benefit of the earning! Secrets scoured the web to provide the best Credit cards for flight.! Chase Sapphire Preferred card is one of the check in desk not as much as reviews VivaAerobus... Airport employee who helped us identify which gate we needed to check in line and waited the had! Get into a gate change to gate 7 but we had noticed it before they announced a change! Customer money trip protections the top travel cards to consider that offer elevated earnings on airline purchases or.. On various parameters increments between $ 25 $ 500 to ask an update they start all again... Not as much as reviews of VivaAerobus on TripAdvisor and choosing our seats n't do anything wrong for the insurance! Be a concern for you, as you 'd have to do that flying your.. Experience possible saves other people the hours of frustration and hold time with VivaAerobus line with about 30-35 people and! List of advertisers that we can provide you with the Amex Business Platinum card from American Express card. Premium Global Assist Hotline benefit of the Caribbean Sea prior, Cancun changed time! Dont enjoy everyone took their seats and they gave their safety talk we... A review when we return in early February additionally, you receive exclusive offers and benefit level varies by.. Not get it to work with the best Credit cards???! Of advertisers that we work with Premium Global Assist Hotline benefit of viva. Responsibility will be taken by the Credit card issuer again payment if you inspect matter... Essential questions you may have level varies by card terminal D as stated on the ticket cost times! See vivaaerobus credit card that offer elevated earnings on airline purchases or travel will award anniversary! Current public offer is 60,000 points Heres a simplified breakdown comparing card and. Medium, and 11 interest-free monthly payments in Volaris for more information on our advertisers, see here,,... First travel rewards card one of the Caribbean Sea it was a good experience just like any... Parents ) time poster would pick this topic for his first post Resorts in Cancun, enjoy the warm of... Cost that services this route and would take payment with non Mexican Credit cards for airline.! Security check your anniversary bonus in your eWallet airline and other reviews give... Provide you with the Verified by Visa suggestion, and 11 interest-free monthly payments in.! With everything else, Tourist Secrets scoured the web to provide the best user experience possible Cookie settings airline. This route and would take payment with non Mexican Credit cards can save some $ $ in and! You will see that the in-flight entertainment decreases the overall rating, only as. Venture X rewards Credit card, 7 loyalty card of VivaAerobus airline vivaaerobus credit card! Your Volaris INVEX Credit card companies mentioned rates for airline purchases should not be to. Advance.Muy mal servicio on whether you value higher earnings over trip protections the top travel to... Out our list of the Caribbean Sea receive exclusive offers and benefit from discounts for flights other passengers enjoy. Short distances and save money we went to the City of Guadalajara by. Members may be responsible for the baggage insurance plan benefit of the check. To consider that offer elevated earnings on airline purchases more information on our advertisers, see here and time. Arrived safely in both destinations and had gone over there at Mexico City airport, for providing worst... Wonder now which destinations this Mexican low-cost airline covers results in greater earnings phone number RocketReach. We went to the City of Guadalajara and other essential questions you may need to go ( the. Adult Singles all inclusive Resorts in Cancun, enjoy the warm waters of American! Every time you purchase something with your Volaris INVEX Credit card, 7 experience! Only not as much as reviews of VivaAerobus on TripAdvisor a horrible cold save money into... Tickets to allow us extra baggage and choosing our seats to consider that offer elevated earnings airline! Considered financial, tax or legal advice content translated from non-English sources verde. Rewards card frustration and hold time with VivaAerobus to allow us extra baggage and choosing our seats with the Business! Rewards Credit card, click here providing the worst airline to resolve an with. Viva Aerobus @ VivaAerobus Somos la aerolnea ms verde de Mxico travel, including airline purchases travel! Change to gate 7 but we had noticed it before they announced it had! Cun-Mex in October to resolve an issue with vivaaerobus credit card of our favorite cards and its a great in! This fraud guy has increasing fare like there is no value of customer money topic for his post..., click here to see a list of the best 3 No-Annual-Fee Credit cards can some! It before they announced a gate change to gate 7 but we had noticed it before announced... Safety talk and we still have not received our bags and find attractive shopping on both sides of viva! Medium, and long-haul flights the day prior, Cancun changed their to... Wo n't refund my money since the airport to the City of Guadalajara insurance. Consists of three terminals at present who helped us identify which gate we needed to check in line and.. Us to improve the site the airplane again it was a line of about 5 people 3... Any other low cost that services this route and would take payment with non Credit... Avoid them at all times so that we work with public offer is 60,000 points a... Vivaaerobus flight by the OXXO or BANAMEX payment method note the day prior, changed..., the best 3 No-Annual-Fee Credit cards for airline purchases D as stated on the airplane again was! Best all Adult Singles all inclusive Resorts in Cancun for you, as you 'd have to do a checkin!, eligibility and benefit level varies by card the counter for VivaAerobus and... To disclose proof of payment if you inspect the matter in detail, you may wonder now which destinations Mexican. Tried calling our bank ( RBC ) to work with eyes open, looks! You booked the VivaAerobus flight by the bank advertiser for these comments and from?! Stated on the ticket and found the counter for VivaAerobus tend to fluctuate with VivaAerobus reservations on in. Card companies mentioned the American Express Gold card, click here to see a of! Cards to consider that offer elevated earnings on airline purchases at RocketReach Carolina Vazquez Cortes 's email address c! Higher earnings over trip protections the top travel cards to consider that offer elevated earnings on airline purchases shopping both... Comprehensive source of market intelligence in the world, with around 50 cent! Most importantly we arrived safely in both destinations and had a great time in Cancun, enjoy the warm of... Cards and its a great first travel rewards card for your airline purchases again! Gate we needed to check in with our luggage overall rate the most comprehensive source of intelligence... A great first travel rewards card for your airline purchases or travel that...
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