The pleasant Dominican climate means that water sports. Loving The Palladium since 2003 " Live Vicariously ". General redemption rule: Each 250 Rewards points you earn in your account will pay for 1 euro or dollar of the retail price. Forums Palladium Travel Club, Started by: Anne Lucea. Stay in The Signature Level rooms to enjoy exclusive benefits, including: . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You may be asked for a copy of the front of the credit card and Identification when using this form. On its site, Palladium promises "access to over 8,000 destinations" but do you really need a travel club for that? Grand Palladium Hotels & Resorts. Dear Travel Troubleshooter: My husband and I recently stayed at the Grand Palladium Bavaro Suites in Punta Cana, Dominican Republic. We welcome all conversations on the main forum. Lock in the lowest price from these sites. But it wasnt me! At this point, I am so fed up with the company that I no longer want the club membership and I want to cancel. All this without having the slightest impact on the quality of our services. Palladium Hotel Group has 8 very clearly defined options to satisfy every single travel need you might have. Please log in again, Your password has been modified successfully, Unique benefits with Palladium Rewards >. I would stay at the Barcello Maya Beach or Bahia Principe rather than the grand Palladium. It is a real shame that you are considering do not come back to Palladium, please do not hesitate to contact us directly in order to clear this issue.Thank you for making us your choice hotel when visiting Riviera Maya and for your review; we are looking forward to welcoming you back in the near future and provide you with another enjoyable experience.Kindest Regards, Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa, Food only ok - xmas eve was extremely busy and the staff provided an exceptional service alongwith very good food - apart from that food was only so so and long queues at times..so clearly far from 4 or even 5 star rating.One morning for some 3 hours the rain poured down - into main areas of the complex thro. Palladium has reached out saying we cannot cancel and the dispute cannot stand. Enjoy an unforgettable vacation in our five-star complexes located on the shores of beautiful beaches. We got 30 weeks that we can use in Palladium or international (we got 15 Palladium and 15 europe) since you can always switch your Europe weeks to Palladium but not your Palladium weeks to Europe). attention offered in a small private VIP resort and unlimited access to a wide range of services available in the Grand Palladium five-starts hotels. Palladium Travel Club official channel. Should you be able to cancel your membership within a certain period of time? 2023 marks the much-anticipated opening of both Sofitel Legend Casco Viejo Panama and Raffles Boston Back Bay Hotel & Residences, alongside renovations at iconic . Travel | Or perhaps youll find the perfect gift for that special someone in your life Black Friday hotel deals to the most exotic destinations, Go online for the best Cyber Monday hotel deals, Grand Palladium Bvaro Suites Resort & Spa, Grand Palladium Lady Hamilton Resort & Spa, Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Costa Mujeres Resort & Spa, Family Selection at Grand Palladium Vallarta Resort & Spa, Grand Palladium White Island Resort & Spa, Grand Palladium Palace Ibiza Resort & Spa. Request for transportationTransfers/tours, Payments Now $285 (Was $608) on Tripadvisor: Grand Palladium White Sand Resort & Spa, Solidaridad. Members pay the balance. And up to a 20% discount on your booking via the website or by phone. I hate super long reviews. Loving The Palladium since 2003 " Live Vicariously ", Bienvenidos! That presentation for Palladiums club took almost all day and, if its website is any indication, it was filled with lofty promises and hyperbole. The perfect place to visit with your family and friends. Buy one/get one free airfare, or a companion certificate. Upon trying to resolve these issues, I keep getting in contact with staff that is not willing to help, ignores me, is rude to me, and constantly tells me they can't help me and anyone who can (managers and supervisors) are ALWAYS in a meeting. This includes its Caribbean destinations, such as: Dominican Republic. On top of that, the "3-year membership" was only for 2 years. In fact, I'm only familiar with one legitimate travel club: AAA. But my wife, son and I feel that we made a real mistake booking here and we won't be heading back. And it offers personalized service but doesnt the hotel chain offer good service to all of its guests? The gastronomy being an important aspect for us, our talented Chefs do their utmost to please all palates; It is enjoyable to read that we were able to conquer yours.Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It was our second trip and we thought we would be returning year after year. Disclosure: Im a travel club skeptic. Travel dates: 07 JUN 23 - 18 JUN 23. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Seafront hotel with spectacular views of the Caribbean Sea featuring modern design and 5 star facilities, this first-class Resort blends harmoniously with its natural surroundings to create a unique framework. Grand Palladium Colonial Resort & Spa: Grand Palladium Travel Club Membership horror story - See 9,430 traveler reviews, 9,738 candid photos, and great deals for Grand Palladium Colonial Resort & Spa at Tripadvisor. Is a refund possible? Kind Regards,Lourdes EstradaAccommodation ManagerGrand Palladium Colonial & Kantenah Resort & Spa. Bienvenido a Palladium Travel Club, el club vacacional de Palladium Hotel Group. We paid $1,599 for a down payment on a Palladium Travel Club membership. I love playing beach volleyball and was really disappointed. However, after getting back to the room we realized it was not a savings at all, and they had not told us the true cost hidden in the fine print. If youre thinking of booking a getaway with your partner, friends or family to the bustling island of Ibiza, or perhaps organizing an unforgettable vacation to a resort on Mexicos Riviera Maya, or even planning an anniversary or honeymoon trip to an adults-only hotel in Cap Cana in the Dominican Republic, all you have to do to achieve your wildest travel dreams is pack your bags, thanks to our Black Friday deals available very soon indeed. I traveled here with my husband and two teenage sons and also other family and friends. TERRIBLE customer service and unwillingness to do ANYTHING. But that's not how travel clubs work. I believe I have the legal right to cancel my membership, and we want to exercise that right. Here you have the principal information about Palladium Travel Club. Travel Troubleshooter: Lyft charged me $80 for damage to a car. We paid $8,174 as initial payment, which included a deposit and administrative fee, using our credit card for a 30-year package with 60 all-inclusive weeks. !, the best way to travel between our Palladium Hotels and Resorts, The Royal Suites and more. Private check-in, PTC members-only areas inside the hotels, premium drinks, free tours, discounts at Zentropia, among others. The travel club is a little vague about the benefits and the costs. Lucea. You received a call from a Palladium booking agent who offered a full refund and helped you cancel your membership. With each of our campaigns such as Paradise Travel, Travel Sale or Black Sale we guarantee to offer you preferential prices so you can visit your home away from home. In addition to our exclusive prices, we offer you benefits to make your stay even more enjoyable. roofs, due to the polished tiles it was difficult to walk anywhere.Staff were excellent and very accommodating even during difficult busy periods.Would definitely return to the area, however, would try an alternative complex, Dear Trevor D.,We want to thank you for your preference in selecting our Grand Palladium Colonial Resort & Spa hotel for your holidays in Christmas as well as for taking the time to tell us about your stay as this will help us to know how to improve our services and offer splendid holiday experiences to all our guests.We deeply regret reading that our service in this special time did not live up to your expectations however we thank you for your comments in order to improve our service. Riviera Maya click here for the pdf PTC Tours ingles RM, Punta Cana click here for pdf PTC PC Excursions (es). Grand Palladium Lady Hamilton Resort & Spa. After a year of hard work but only seeing losses, stores would see the light at the end of the tunnel on this day just after Thanksgiving, as consumers finally set their sights on stocking up for Christmas. But before we get to that, lets take a closer look at what happened to you while you were visiting the Dominican Republic. Besides those tours, we have the usual to Negril departingat 10:30amwhich includes Seven Miles Beach, tax free shopping and Ricks Caf sunset and the1:00pmdeparture that visits the shopping tax free, local handcraft market and Ricks Caf as well. in: Unofficial Palladium Main Forum, Started by: Blueskies Palladium Travel Club is the Palladium Hotel Group Vacation Club that offers a tailored program with exclusive benefits for all its members. Youll receive 2,500 points when you register. Can you help me get a refund? I had to complain to the management.2) They say the restaurants dont require reservations. Check in was good, the bell man took us in a cart to our villa. Travel Troubleshooter: Help, my $1,000 Marriott gift card is invalid! But its not just about clothing, technology and accessories anymore, Palladium will also offer some of the biggest hotel deals on Black Friday. Private Check-in for members and member-service line available during your staying. ColonialKantenah, Directora de Alojamiento at Grand Palladium Colonial Resort & Spa, responded to this review. We paid . We are glad to read that those were pleasant aspects of your stay among us.We deeply lament that our restaurant service did not live uo to your expectations. About two weeks later, I received a call from the sales manager of Palladium Travel Club, advising me that I cant cancel my membership because there is no cancellation clause in the contract. Scott Adams faces 'consequence culture' as U.S. newspapers drop Dilbert, Tom Cruise's 'ditching' of Suri showcased by Judd Apatow's 'co-parenting' joke, ex-Scientology exec says. Thats why you need to head to the Palladium website on Cyber Monday to get all the best deals, where youll soon find a range of deals exclusively available to Palladium Travel Club members for a wide variety of hotels and resorts in some of the most beautiful destinations on the planet. Our Vacation Club offers tailored programs with exclusive benefits for all our members. It dates back to 2005 and, ever since, has become the best day of the year for picking up your laptop, phone or tablet and bagging all the very best bargains online. I was offered a great deal of $699 to get a discounted, VIP trip to any palladium resort, then 15% on all airfare for 3 years. Palladium Hotel Group is a Spanish chain based in Ibiza (Balearic Islands), with over 40 years of experience in the hotel business sector, and one of the most influential Spanish companies worldwide. -September 12 th, the Grand Palladium Jamaica Lobby go through a "soft" restoration, so during that week all lobby services will be taking place on the ground floor. Guest satisfaction is our number one goal and there is nothing better than achieving it. And I see no reason to change my opinion about travel clubs. Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, Jamaica: 6,206 answers to 1,801 questions about Grand Palladium Lady Hamilton, All Inclusive Resort & Spa, plus 10,882 reviews and 10,410 candid photos. My husband and I soon realized that the . I'm sure some people really enjoyed it. Cyber Monday hotel deals will give you the chance to organize your next perfect vacation. Jamaica The tours available in Jamaica are only partially covered, just the first 25USD adults and 18USD for kids will be paid by PTC. Come discover the Palladium Travel Club experience and be part of our great family! King bed, top floor, close to the pool and beach. Frankly, I dont care whose law applies, and neither should Palladium. We round tripped from airport to hotel with Canada Transfer. we are thrilled you had such a pleasant holiday experience and are grateful for the time you spent to share your satisfaction on Tripadvisor and help other potential guests decision.First of all we would like to express our sincerest gratitude for your praising words towards our staff, their genuine kindness and commitment to ensure that our guests are fully enjoying their stay is undoubtedly one of our hotels main strengths and we will make sure to share your heartwarming words with them. Unlike Black Friday, its origins are much more recent, and maybe a bit more logical. Don Perry uses a snowblower to clear the snow from the sidewalk in front of his home in New Bedford, Mass., on Tuesday, Feb. 28, 2023 as residents dig out of the only snow storm of the season. First, my airfare discount is only for a maximum of 2 flights ONLY if I book a 1 week hotel reservation through world-pass. Travel Troubleshooter: Can Palladium Travel, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Chart: Bay Area rainfall totals for this week. Caribbean destinations, such as: Dominican Republic received a call from a Palladium booking agent who offered full... Was our second trip and we want to exercise that right was good, best! Subjective opinion of a Tripadvisor member and not of Tripadvisor LLC period of time our one. Benefits, including: Dominican Republic tours ingles RM, Punta Cana click here for PTC... 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