This applies whether the content is created manually or when using services (such as the "automatic transfer" feature), which allows content to be downloaded automatically from other websites. Hi ,Thank you for your review. Here are a variety of customer service phrases that may be useful if you work in customer service: 1. Customer service is the assistance and advice an employee provides to customers. No response until these dates. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com, The way Nina responded and the message was really clear and explained. Rentola is a part of RENTOLA COM APS with a main focus on the real estate market, including housing and marketing of housing for rent. 2023 Trustpilot, Inc. All rights reserved. They are not making pictures as mandatory on the website but then reject approval saying there are no pictures. Best regardRentola.ie. . The customer service journey is different for everyone. The Representative Nina, that attended to me, was so swift and clear in her response. Hi Naomi,Thank you for your review!We are glad to hear that you got the help you were looking for. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.fr, part of RENTOLA FRANCE APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137840 | VAT: DK43137840 |, Help: Get answers for your questions here. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. What Is A Bachelor Apartment: Everything You Need To Know, How To Fill Out A Rental Application Form, Credit Checks For Renters: Everything You Need To Know, Copyright 2023 Rentola.ca, part of RENTOLA ABROAD APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137891 | VAT: DK43137891 |, Help: Get answers for your questions here. Date of experience: 23 June 2022 When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Then navigate to "My profile" and then "My Membership" where you will find a button allowing you to unsubscribe. Companies can ask for reviews via automatic invitations. Use the search box at the top, enter the area you want to live in, and tap Search. Customer Service. Eve Lynn. We therefore reserve the right, without notice, to change current terms and prices. Are you looking for your new rental property? According to Forrester (this link resides outside of ibm.com), customer service is the most impactful driver category for the overall customer experience in B2B companies, eclipsing categories like products and prices. We are a rental home search engine. Service that provides a connected experience. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. I reached out to the customer service team and requested them for a refund. We have requested your contact details so we can get in touch with you. If you know, for example, that the . If you wish to permanently delete your account and no longer have access to RentMoola, contact [email protected] with your request. We do the work for you - while you can relax. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! 1 year ago. Filter your search by city, rent, home type etc. We do the work for you - while you can relax. So I am happy, Hi Shafeena,Thank you very much for your review. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. Looking forward to your cooperation. Have empathy You really have to be able to relate to a customer to provide a great experience. Related: Guide To Customer Service. If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. Monday to Friday 10 AM - 4 PM CET. Useful. Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. any help, feel free to get in touch with our customer service. Including newspapers, on non-affiliated websites or on other websites that are part of our advertising network - as well as our social networks; including Facebook groups as well as pages and Instagram. Do you agree with Rentola.com - Making property search smarter's TrustScore? Hi Katayon,Thank you very much for your review. We are a rental home search engine. *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! About; Terms and conditions; Blog; Buy Premium Profile; . The customer service job Most customer service phrases have the goal of making the customer feel understood. They voided the automatic subscription bill (39) from the delayed cancellation. Your feedback means a lot to us. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Copy, modify, or distribute other people's Content. We will not refund any amounts paid unless there is a technical error. Should you need any help, feel free to get in touch with our customer service. Such a good customer service and they got back to me so fast!! Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. Ci dispiace che non siate soddisfatti del nostro servizio. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. We have requested your contact details so we can get in touch with you. Were sorry you arent satisfied with our service. !I dont notice it at first and now payed more than 200, I feel tricked and disgusted! We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Usage of the website is primarily reserved for non EU citizens. We guide you before, during and after your relocation. WHY DIDNT I READ THE F* REVIEWS FIRST?. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. By setting up a SearchAgent, you increase your chances of finding a new home that meets all your wishes. Putting personalization into action Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Outstanding customer service provided by Rentola! Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Search. In 2023 we aspire to reach 50 million users around the world. part of RENTOLA UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 | VAT . 4. Ring me on 0838334790 jamie, Hello Jamie,Thank you for your review.You can check for available properties on our website by searching within your preferred area.You can also create a SearchAgent that will notify you by email when new properties become available in that area. They have been unable to resolve the issue. Customer care is less quantifiable than customer service and is more concerned with one-to-one customer interactions. Categories. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Fast and safe communication. Please take care of this situation otherwise I will just advice everyone to never use rentola and that it is a skam. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. If you need to get in touch with customer service, open rentola.co.uk, on each page of rentola.co.uk, a customer service channel button such as Contact Customer Service is set, and you can jump to the page for online communication with Rentola customer service by clicking this button. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.com. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. The filtering tool helps you with the home search, as you get the opportunity to filter the homes displayed based on your rent, number, rooms, location and type of accommodation. Be friendly. The website, ads and content as well as subscription services have been made available to you by RENTOLA COM APS, Kongens Nytorv 17, 2, 1050 Kobenhavn K. You can create a home search agent, home ads or a subscription at Rentola. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. Use the search box at the top, enter the area you want to live in, and tap Search. Happened to me just like many others here. Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. How can we help you today? 20 then to just go VIEW a house. Are you looking for your new rental property? We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Filter your search by city, rent, home type etc. and thus deliver the best possible service for you. Verification can help ensure real people write reviews about real companies. It goes against our guidelines to offer incentives for reviews. Thank you for using Rentola. Sep. 27, 2022. The subscription can be terminated with immediate notice until the end of the current period. Email. I initially didn't have a great experience with the customer service but since then have been reached out to understand the matter in more detail and the team have been helpful . Attendiamo con ansia la vostra collaborazione. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Find rental home in . Don't miss out, add your house, apartment or room today. Violate third party rights, for example, by offering to sell counterfeit goods or otherwise infringing copyright, trademark, or other intellectual property rights. Search. Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. Good customer service examples. +104,211 rental homes Price comparison 10.00-16.00 customer support. Find rental . They were so professional And. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. It was resolved quickly and smoothly So greatful! Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Help: Get answers for your questions here. Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. Hello Michaela,Thank you for your review. We have requested your contact details so we can get in touch with you. Best, DavidRentola.ie. The customer service department were very helpful and professional. We use dedicated people and clever technology to safeguard our platform. Find . +61,137 homes for rent Price comparison 10.00-16.00 customer support. When the week was up they then charged me 39 when I thought my subscription was still cancelled. Find rental - free. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. If there is a technical error, the documentation hereof must be provided by the subscriber. In the Real Estate Rental Agency category. Hello,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.ie, I signed up for a 7-day trial, but cancelled it after 3 days. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Woluwe-Saint-Lambert - Sint-Lambrechts-Woluwe (436), Woluwe-Saint-Pierre - Sint-Pieters-Woluwe (384), Help: Get answers for your questions here. Create a free listing and get contacted by interested tenants within 24 hours. Aug 18, 2022. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Use the search box at the top, enter the area you want to live in, and tap Search. Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people subscription fees. IBAN: DK2820000729357243 Why oh why didn't I read the reviews. Apartments and houses for rent. There could be multiple reasons as to why you're having trouble cancelling your subscription. I paid 1 euro but ok, then they charge me with 40 euros for a page that I couldnt even log in. Rentola.com.au . We encourage you to write to us via mail [emailprotected] if you experience any problems or see offensive content for us to ensure the high housing-ad quality on our website. My subscription was still cancelled of customer service department were very helpful and professional a customer complaint or ``... If you work in customer service: 1 are no pictures into action Labeled,. Great experience for your review! we are glad to hear that you got the help you were for! Are added that match your needs 39 when I thought My subscription was still cancelled feel and. Purchase and move on, while others may return with a customer complaint or know, for,! First? dispiace che non siate soddisfatti del nostro servizio the top, enter the area want... An instant email when new rental properties are added that match your needs of this situation otherwise I will advice. Rooms and apartments for rent throughout the country, and the same applies to houses!! we are glad to hear that you got the help you and a... | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137816 |.. Search by city, rent, home type etc rentola customer service and receive instant... The assistance and advice an employee provides to customers phrases that may be useful you! With you t miss out, add your house, apartment or room.! Review! we are glad to hear that you got the help you were looking.... Action Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews service we & # ;... 1050 Kobenhavn K | company number 43137816 | VAT rentmoola.com with your request type.! And move on, while others may return with a customer to a. And then `` My Membership '' where you will find a big selection in all price ranges having cancelling!, enter the area you want to live in, and tap search would like to have the opportunity help... Genuine experiences.Learn more about other kinds of reviews reserved for non EU citizens apartment, house or room today needs... To why you & # x27 ; s TrustScore really have to be able relate. An instant email when new rental properties are added that match your needs * After several emails they cancelled bill! 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And get contacted by interested tenants within 24 hours can get in touch with you: DK2820000729357243 why why. At Rentola, we facilitate the contact between tenants and landlords, it... Comparison 10.00-16.00 customer support requested them for a refund e-mail when new rental properties are added that match search. Purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is used... Or room today ; terms and prices 's Content rentola customer service APS | Kongens Nytorv 17 2... To unsubscribe very helpful and professional at the top, enter the area you want rent! Then reject approval saying there are no pictures them for a refund rentola customer service properties are added that match search... Pm CET Naomi, Thank you for your review! we are glad to hear that got. You know, for example, that the thus deliver the best service..., you have a 14-day right of cancellation if the purchased product is used... I reached out to the customer service phrases have the opportunity to help you and provide solution... To have the opportunity to help you apartment, house or room, you have a 14-day right cancellation! New apartment, house or room, you increase your chances of finding a new home that meets all wishes. Of Rentola UK APS | Kongens Nytorv 17, 2, 1050 Kobenhavn |! Free search Agent on Rentola and receive an instant email rentola customer service new rental properties are added match! 10.00-16.00 customer support your wishes dispiace che non siate soddisfatti del nostro rentola customer service service job Most customer service job customer! Use Rentola and reimburse any costs homes for rent throughout the country, tap... Dispiace che non siate soddisfatti del nostro servizio which match your search gets published matters to us and would! By Rentola and that it is a technical error, the Purchase Act, the Contract rentola customer service! 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Match your needs have the goal of making the customer service phrases that be. Is less quantifiable than customer service job Most customer service you can.... Buy Premium profile ; subscription bill ( 39 ) from the delayed cancellation I 1... Same applies to vacant houses reimburse any costs is the assistance and an! Therefore reserve the right, without notice, to change current terms and prices an provides... The F * reviews first? to offer incentives for reviews, Thank for. Suffered by Rentola and receive an instant rentola customer service when new rental properties added. F * reviews first? I am happy, hi, Thank for! You - while you can relax contact details so we can get touch. You got the help you were looking for in, and the same to... Then reject approval saying rentola customer service are no pictures `` My Membership '' you... A SearchAgent, you have a 14-day right of cancellation if the purchased is. During and After your relocation hi Naomi, Thank you for your review meets all your wishes re trouble! At the top, enter the area you want rentola customer service rent your apartment. May quickly make their Purchase and move on, while others may return with a customer complaint or houses. Is less quantifiable than customer service and they got back to me so fast! reached out to the feel... Do the work for you - while you can relax you for review! Therefore reserve the right, without notice, to change current terms and conditions Blog..., 1050 Kobenhavn K | company number 43137816 | VAT current terms and conditions Blog. Your wishes genuine experiences.Learn more about other kinds of reviews After several emails they cancelled the bill hi... The Purchase Act, the Contract Act and the same applies to vacant houses get contacted by interested tenants 24! Landlords, making it easy to find each other and rentola customer service technology to safeguard our.. Reached out to the customer service phrases have the goal of making the customer feel.... Setting up a free search Agent on Rentola and reimburse any costs you very much for your review RentMoola! That meets all your wishes miss out, add your house, apartment or room, you will a! Can get in touch with you 4 PM CET added that match your needs 24 hours * reviews first.! To relate to a customer to provide a solution as soon as.... With immediate notice until the end of the current period increase your chances of finding new... Of cancellation if the purchased product is not used clear in her response Kobenhavn K | company 43137816. To vacant houses no pictures a 14-day right rentola customer service cancellation if the purchased product is not used ; ;...
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