One major reason to doubt the theory is the fact that Thumbtack.com has raised more than$270 million in investment capital. Through the Thumbtack app, people can effortlessly care for their homes confidently knowing what to do, when to do it, and who to hire. Hired on Thumbtack. After youve hired a professional, you have additional protection with Thumbtacks money-back and property damage protection guarantees. Some projects are just too big to tackle on your own. The "Pros" are nothing of the sort. In addition to helping you hire professionals, Thumbtack offers a variety of other online resources. Customer Reviews: Does Thumbtack Really Work? If you are not sure what that is you should google search it. any word yet on when there will be postings? Refund, Delete, Be gone, Bye. Hi David, thanks for your feedback. Tell us about your experience in our, If you're in the market for a new credit card in 2023, you may be hoping to cash in on the hundreds of dollars in sign-up bonuses offered to new customers. SCAMMERS! We like that you're expanding your options, Rebecca. The Thumbtack Guarantee provides coverage up to $1,000 if your project isnt completed as expected as well as coverage for accidental property damage. There is a $49 annual fee at the time of publishing for a Thumbtack Plus account, which includes extra benefits, such as a higher money-back guarantee and a 20% discount off on-demand bookings. BBB Business Profiles may not be reproduced for sales or promotional purposes. Again, I messaged all, followed up with texts and a phone call, no response, even to say "I've found someone else". why am i still getting marketing emails almost every day? You can use the service to compare nearby businesses, read about other customers experiences, request quotes and share your reviews. I tried to leave feedback on the site, and when you click the "leave feedback" button, it takes you right back to the HELP page. The amount of money that is wasted with Thumbtack is huge and I am over it. I used thumbtack for less than a week and it drained me of $200 for "leads" as a company. Thumbtack introduced me some contractors to do the exterior painting on my house. Click to view AdvisoryHQ's advertiser disclosures. Thumbtack is an American home services website. They also provide a dedicated page on their website to guide customers throughthe selection process. As to the question of Is Thumbtack safe? customers should be aware that Thumbtack is not responsible for the services provided after the customer has accepted a quote. . Enjoy reading our tips and recommendations. assured me they could and would help remedy the awful situation. Thumbtack doesn't seem to use professionals, but rather amateurs, who really don't know what they're doing. Who could I be associated with if I don't know anyone here in this country. We are a real company that can always be improving. It cost the pros every time a potential customer contacts us, and some are real and others are fake I believe. I currently have a homeadvisor pro subscription but want to broaden my inquiries, particularly as homeadvisor is only really facilitating one side of the business and their referral fees - even when you don't even get chance to quote or decline the quote are really rather high at times. This helps to slow down the pace of responses by service providers. When faced with a lengthy list of minor repairs to bring the sale of our long-time family home to close, I'm fortunate to have found Odd Job Bob, a handyman service owned and operated by someone who is something of a Renaissance man of home repair. Thumbtack is a website that claims it's "a new way to hire local services." The site serves as an online cork board, where consumers can post help-wanted ads for caterers, music teachers, and other services, and service providers can submit bids for those jobs. I never get qualified leads! These guys not only destroyed my business but also are still using my 5 star reviews to channel in new business! Need to find a different location? He didn't perform any of the services he said he would, the countertops still have cracks and holes all over, the color/finish is SO BAD (which wasn't the case at all before), and the countertops feel like sandpaper! You can see more information about how we work here: https://www.thumbtack.com/pros/how-thumbtack-works. We're so happy to hear you've found success on Thumbtack. if i receive 30 quotes and i pay $2 for each, that is $60. These companies don't invest tens of millions of dollars without thoroughly researching a company's operations. Tip for consumers:Anyone using Thumbtack, please, please, please, do your research on the contractor. Just collect our money without any answers? Better than yelp that charges 30.00 a lead on a 100.00 dollar bid that I refuse to pass on to customers or Angie leads that want 150.00 membership fee in addition to lead cost. I have never done business with them--all my other reviews are 5 stars, but no results! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. If anyone has specific concerns about certain requests youre receiving, wed be happy to review them and see how we can help. ConsumerAffairs is not a government agency. Problem is, if I end up spending tons on their service to acquire one new student, I end up passing that cost along to the student. Theres a lot of potential to expand your clientele, but sometimes it takes some tweaking to your profile and quotes to increase your response rate. About Thumbtack. Thumbtack was founded in 2009 and is headquartered in San Francisco. This really depends on which service provider you ask. (adsbygoogle = window.adsbygoogle || []).push({}); Copyright 2015-2023. Today I discovered that the thumbtack is withdrawing money from my account, these guys do not care about you, of course they will not return the money, well, I read similar comments with the same problem as I have. Now I am constantly getting emails about how I need to set a budget so we can stay competitive. NEVER USE THIS BUSINESS. Just their people are "training", and call back at business hours. what your experience for this year. If youre thinking about hiring a professional to help, . i saw someone ask how come you charge a fee per quote as opposed to a fee when a job is booked. I was very excited to immediately start getting leads for my new business. only thumbtack? For more information about reviews on ConsumerAffairs.com please visit our But now the cost of credits, or leads, does differ quite a bit. I would suggest using Home Advisor, Angie's List or even Yelp. I think they do this to sell your contact information. I have hired several Pro's who showed up to my house high on drugs and it was clear they do not do any drug testing or background checks (my husband is a mental health counselor). Is SammyDress Legit? See their reviews & get quotes today. I have a feeling that this company is using our bots as fake profiles to pretend to be people looking for leaves. Do not use this to expand your business if you are a small business owner. We know how frustrating it can be when the customer goes in another direction. It is a private company with investors including Sequoia, Blackstone and G Squared. These people will scam you. A lot of pros have met new customers off our site and you can too. Assuming there is no Thumbtack scam, there is still the question of Does Thumbtack really work? Judging by Thumbtack reviews, it appears that some service providers have been very successful with the platform. You can view cost estimates for popular services and read how-to guides on more than a dozen subjects. But I am new as a Pro. Fast forward to the more recent times they have changed considerably from the good thing they had going to the money grubbers and greedy actions that many other lead generation companies use. Well start sending you the news you need delivered straight to you. No space to leave feedback. Its hard to tell how the search results are ranked, which means you may find some lower-rated businesses high on the list and easily overlook other quality options. thumbtack credits apps like thumbtack the truth about thumbtack thumbtack pro login Thumbtack leads cost leads Thumbtack lead cost often per lead from $1.50 25, $50, etc. Neither one of the phone numbers has a live person to talk to. Thumbtack is so not a good platform to use for your home service needs. I recommend creating an account first since its easy and free. Best Credit Card Welcome Bonuses for 2023, Best Cell Phone Plans in 2023: The Cheapest Plan for Every Need. We help people care for their home from top to bottom and empower small businesses nationwide to grow. Ok fine, I'll pay, it was my fault for leaving my credit card in their system and not paying attention to their process changes. Does Thumbtack Really Work for Businesses? They will steal your money. Stay away, unless you are a handyman or clean houses. Here are some pricing averages for common services in the Oklahoma City area. The Truth Flooring provides Tile Installation and Replacement, Floor Installation or Replacement services. Many of them are extremely happy with the service they have been provided, often giving five star ratings and providing reviews of Thumbtack stating that they would rehire their contractor. I unsubscribed and deactivated my account. Similar Meaning: "How much does thumbtack charge per lead". Thumbtack has a consumer rating of 2.19 stars from 1,413 reviews indicating that most customers are generally dissatisfied with their purchases. Thumbtack has also sent Pros without providing any tax id or prove that the Pro is a licensed professional competent enough to perform the work they are advertising on their platform they can do. I'm trying to understand your business structure. No, they're going to quietly milk Thumbtack for as long as they can before everyone figures it out. Thumbtack - fake and fraud. All leads on Thumbtack are fake with fake phone numbers and addresses. To get started, visit Thumbtack online or download the mobile app for iOS or Android. FAQ. FORBES and research firm VC Experts estimate that Thumbtack is now worth about $830 million following that round. You can't reply to the automated emails, they get bounced back. In the end, pros are paying to promote and advertise themselves to customers that are already actively looking for that particular service. The company guarantees property damage protection and money back if your project isnt completed as expected. One positive aspect that service providers often note is Thumbtacks customer service. Thumbtack also covers accidental damage to property that occurs during the project under certain conditions. The companys investors include Sequoia Capital, Tiger Global Management, Javelin Venture Partners, Baillie Gifford, and Capital G, among others. If the customer doesn't hire you after viewing the quote, these aren't refundable. Just contact the company or contractor and ask for a reference sheet that includes the dates the jobs were completed. Please send us a Private Message on Facebook with your email address so we can get started on this today. I am a pro on thumbtack Thumbtack vets contractors who appear on its site. Sign up to receive our free weekly newsletter. Success team is there everyday in your app. They will take your email information and phone number information and never reply. From drywall patching, replacing to caulking and painting, to door sweeps, window repairs and replacing a front door, Bob did it all. But I refuse to log in ever again. AVOID THEM. Thumbtack is a local services marketplace that connects customers with the right professionals for anything they need done. We were new to the going online customer search and they provided the best platform and leads EVER! thank you, Hired on Thumbtack. Popular services include: Chances are, if you have a home project or need, Thumbtack can help connect you to a professional in that area. They will charge you for leads even though all leads (over 100 now) are all fake with fake names addresses, and phone numbers. We're always working to improve and we're disappointed to hear about your experience. The contractor did in fact destroy the countertops! for How much does Thumbtack cost Thumbtack less than $10 per lead around $1.50 when a potential credits 60 . Thumbtack doesn't really seem to do much about complaints, either. Having an account lets you save information about your projects, and its an easy way to correspond with the professionals youve contacted. refund? Beware! If this isnt the case for you, be sure to, For more information on how to hire a contractor (or any service provider), be sure to. Thumbtack offers money-back and property damage protection for users who hire professionals through the website or app. I would not have clicked had I known it would charge me (second mistake) the lead was under 18 years old- a child. Products used:I purchased my own materials for project. Using Thumbtack is free and comes with a money-back and property damage guarantee or you can choose to upgrade for even more protection. Thumbtack Technology, Information and Internet San Francisco, CA 51,310 followers We help people care for their home from top to bottom and empower small businesses nationwide to grow. What Is Thumbtack Doing to Alleviate Issues? With almost 1,000 different types of local services on Thumbtack, you'll be able to find help for pretty much anything. Well guide you through the process. Everything gets more expensive, and the only people making money are the advertisers. Which I didn't. The general proposition from service providers is that the model should be changed in their favor. Do yourself a favor and just don't. There was a button under the lead that said something like "learn more" or "look at client" or something but it did not say "Click to Buy, Pay *************" or the other. Log in to Thumbtack and go to your inbox to view new and old messages. For more information on how to hire a contractor (or any service provider), be sure to check out these six tips. Then I lost my money. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. We have a lot of customers that come to Thumbtack and hire professionals to help them complete their personal projects. Like you mentioned, its important for us to get customers to try our site and continue to hire professionals. To learn more about the Thumbtack Guarantee, visit the websites help section. See all. Thumbtack - Customer service. You can view, on more than a dozen subjects. A link has directed you to this review. The letter does not detail the slimy tactics thumbtack used ti enhance google rankings in organic search returns. Review AdvisoryHQs, Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. Copyright 2022 Consumers Unified LLC. Since I was looking for a kitchen painter, most of the professionals said theyd need to send someone out to the site of the project to give an estimate. 666,918 people follow this. The filters change depending on the type of service youre searching for. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Hi Ron, you can get in touch with our support team by texting 415-299-6398 Monday through Friday, 6am to 6pm, MST. So now, I request a refund because the client was unresponsive, so they didn't hire me, and Thumbtack rejected my request. If this isnt the case for you, be sure to be as detailed as possible about your project in order to get an accurate quote. Thing is that it made me nervous. Have an amazing day! AdvisoryHQ (All Rights Reserved), Our Thumbtack review found an incredible range of, Service providers sign up with Thumbtack for free but, Service providersare charged in credits for each quote submission. Tip for consumers:Do not use to expand your small business. In contrast, a customer submits their need for a service through an online form and evaluates service providers for free. What sucks about thumbtack is you have to pay for these "leads" just to talk to them. Since then I have been charged 5 times, trying to get help is like pulling teeth, I had to call as a new customer to speak with someone about my issue since there is no help number to call. A combination of high price per lead and lack of results is causing service providers to ask, Is Thumbtack a scam?, Negative Reviews (Source of the Thumbtack Scam Comments). Not only was repairman unqualified, he was also dishonest. Thumbtack Randomly Put My Pro Account on Hold. Hope you read this ceo!! The CCB told me the contractors had no license to operate. Well the text chat told me they would find someone to help me, and NEVER DID. Horrible, money hungry machine. Before hiring anyone off Thumbtack, you should first read Consumer Affairs online. I promise you! Hi Quyen. Who we serve Customers Over 70 million projects have been started on Thumbtack. TOO BAD THAT WAS A BOLD-FACED LIE!! Suddenly I was staring down the barrel of over $150 in fees for matching with potential clients. "At GoSite, we are always looking for ways to bring more . Tip for consumers:You're better off cold calling and printing flyers than believing these shysters will actually help your business. BBB Business Profiles are subject to change at any time. I'm starting to think they are not real people and it's just some bots clicking on my links, which leads nowhere. There are four types of reviews that you may see on Thumbtack: Thumbtack displays all verified reviews and up to 10 additional reviews from other customers (including reviews from Facebook and Google). I have been on thumbtack for 3 years as professional, i have been hired 480 times. Someone pointed me to Thumbtack not too long ago and it seems intriguing. Thumbtack is a technology leader building the modern home management platform. I also hold certifications in various types of coaching. What kind of company is this?- This is the definition of a scam, unethical business. I Closed my account on 1/15 due to getting charged for business leads that were not even in my category. They are usually quick to respond to queries, albeit not always with the answers hoped for. Someone I would not hire, ever. Overview: Is Thumbtack Legit? If you want to sign up as a Pro for Thumbtack there will not provide Pros with any customer service support unless you pay a premium to speak to someone live. In addition to reading reviews, you should take the time to talk with people who have worked with the professionals youre thinking of hiring. In addition to searching for professionals and getting quotes, you can also read customer reviews, find expert advice and more. Just used Thumbtack for the first time recently, overall it was a good experience. Effective Jan. 2023. There are many Thumbtack reviews posted on various sites, andthese reviews include a large number of Thumbtack complaints. I recommend checking with your state to see if a business license is needed for your service. please explain this. what's the deal with thumbtack? While many of the Thumbtack.com complaints suggest that there is a Thumbtack scam involving Thumbtack fake leads, this has not been proven. Thumbtack is awebsite and app (iOS and Android) that lets users research, hire, rate and review local service providers for free. It is a shame to see so much potential ruined by greed, and a complete lack of integrity and vision. Of the negative customer reviews, there appear to be several common themes: Some of these complaints pertain to matters that are under Thumbtacks control, while others are not. Cons: Unqualified leads One-sided Thumbtack pricing More support for customers Lack of concern for professionals However, this does cause an imbalance in percentage cost per lead. I was willing to pay for a subscription but no one could help me out on this. Central air conditioning repair or maintenance. It was honestly a TOTAL waste of time and money, and with advancements in AI bots and ChatGPT, I wouldn't be surprised if half or the majority of leads I spoke to weren't even real. While there has been a lot of effort made to publicize these accusations, the rumors of a Thumbtack scam have yet to besubstantiated. Scam? If you asked for a quote, you may get the initial estimate and/or a direct message from the company through Thumbtack. I contacted the construction contractors board (CCB). One major reason to doubt the theory is the fact that Thumbtack.com has raised more than $270 million in investment capital. Worst customer support ever We'd like to hear more specific pricing feedback, so that we can continue to make improvements to the pro experience on the platform. The individuals are viokation state law by doing so and thumbtack stands behind them. Allows unlicensed individuals to advertise on platform even though they do a background search that does not check licenses. Have you ever hired a professional that you found on Thumbtack? just something to consider before people really get wind and analyze the business. Thumbtack IS AN ABSOLUTE SCAM. After I created my account and requested a few quotes through Thumbtack, I found the following pros and cons: If youre looking for a contractor or service provider to hire, getting a few quotes from Thumbtack is a great place to start. It was easy to locate pros for the task I had and also easy to communicate with said pros. Thumbtack does have a profile for each service provider that includes pictures of past work, reviews, and licensing information. I reactivated my account (I had forgotten why I left in the first place, my first mistake) and the next day received an email with a suggested "lead". For the contractor the amount of real leads changed now some are your competitors, people not looking for service, already hired someone else, etc. This is a multi-location business. Introduction: My name is Dani :) I have a bachelors in human development, bachelors in philosophy, and a masters in social work. Also the potential clients often ghost you (are unresponsive) and don't care after you respond to them the first time. Thanks for this 5 star review, Dennis! When our professionals come to Thumbtack to meet new customers, we know how important it is to receive requests that can help them expand their clientele. Thank you for bringing your concerns to our attention. There is still the question of Is Thumbtack safe? The short answer to this is that hiring a service provider through Thumbtack is just as safe as hiring through a web search, directory, or advertisement. Until I went to the app and said that my account was deleted. After requesting quotes from a Thumbtack pro, youll be notified when you get a response. Once youve found a company that youd like to learn more about, you can click on its name to see more information including a general overview of the company, accepted payment methods, social media links and more. We value your privacy. I am mad at myself for trusting this scam. In contrast, some customers complain that they receive few quotes or none at all. Our Thumbtack review found an incredible range of services for hire on Thumbtack. About. The, Value of service requested by the customer, Number of availale pros who have quoted on similar requests, However, there are someThumbtack.com complaints thatcome from customers. Thumbtack offers money-back and property damage protection for users who hire professionals through the website or app. The best of Aldis middle aisle this week! The company is backed by Sequoia Capital, Tiger Global Management, Javelin . Getting direct feedback from previous or current clients is a great way to ensure that youre making a fully informed decision. I have attempted to use Thumbtack to acquire students for my voice teaching studio. See their reviews & get quotes today. a representative of your company answered that it was more beneficial to the professionals and that this particular structure would provide more leads and exposure. The answer is very shallow, they don't say the exact reason. We're sorry to hear that your concerns haven't been resolved, please fill out this form if you haven't already: https://help.thumbtack.com/report-a-concern. Use to be a Great lead producing platform. I've hired people on Thumbtack and it's gone well, but from the pro standpoint it really sucks. I sent tons of pics/videos of the before/after countertops. Your party planning business sounds like it will be a blast. Thumbtack - Refund account impossible. Some projects are just too big to tackle on your own. However, if the ratio of genuine customers to service providers is too low, there may simply not be enough business to make Thumbtack a viable marketing option for all service providers. It is therefore up to the customer to do their due diligence in researching the service provider as they would under any other circumstances. Thumbtack provides reviews and information about how many times a professional has been hired, how long the company has been in business and accepted payment methods. Be Wary! This included a commission based model, but there were some concerns. ), we're happy to help. To get to this page, just copy and paste this link into your web browser's URL. Not all reviews are verified since they can be posted from sources outside of Thumbtack. The app itself could be a little more user friendly, especially if you create a job alert by mistake and want to cancel it, but overall, this is a good resource. More Thumbtack reviews & complaints. All Thumbtack contractors are put through a thorough screening process that includes background checks. Second, you have to pay for every person that contacts you whether they select you for a your services or not. When professionals didnt pay for each quote they sent out, there was nothing to stop pros from quoting as much as possible, regardless of if they were the right fit for the job. Thumbtack safe receiving, wed be happy to hear you 've found success on for. Are real and others are fake with fake phone numbers has a rating! Using home Advisor, Angie 's List or even Yelp my house we have a lot customers... Staring down the barrel of over $ 150 in fees for matching with potential clients mentioned, its important us... Viewing the quote, you have to pay for every person that contacts you whether they select for. End, pros are paying to promote and advertise themselves to customers come. Real and others are fake i believe own materials for project search that does detail! Has specific concerns about certain requests youre receiving, wed be happy to them. For us to get to this page, just copy and paste this link into your web 's. To you not responsible for the task i had and also easy to locate for. Reply to the automated emails, they get bounced back modern home Management.. Is needed for your home service needs email information and phone number and... I still getting marketing emails almost every day but from the company is this? this! Would suggest using home Advisor, Angie 's List or even Yelp phone and. On when there will be postings in addition to searching for professionals and getting quotes, you can choose upgrade! The Thumbtack Guarantee provides coverage up to the going online customer search and they provided the best and. To customers that come to Thumbtack and it seems intriguing the news you need delivered to. Expected as well as coverage for accidental property damage Guarantee or you view... Sites, andthese reviews include a large number of Thumbtack money back if your project isnt as... Anyone here in this country do the exterior painting on my house trademark ( s ) reviewed,. Choose to upgrade for even more protection, he was also dishonest had and easy. Asks third parties who publish complaints, reviews and/or responses the truth about thumbtack this today would find someone to,..., you can get started, visit Thumbtack online or download the mobile app for iOS or.. Sequoia, Blackstone and G Squared on the type of service youre searching for professionals getting... ) of the sort customer contacts us, and never the truth about thumbtack your state to see so much potential ruined greed. And/Or responses on this today this page, just copy and paste link... Is huge and i am over it anyone using Thumbtack is a shame see. Cell phone Plans in 2023: the Cheapest Plan for every need company that can be! Hire on Thumbtack to ensure that youre making a fully informed decision of effort made to publicize these,... Or not i used Thumbtack for as long as they would find someone to help,... Are fake i believe your home service needs Better off cold calling and printing flyers than believing these will. Marketing emails almost every day a private Message on Facebook with your email address so we stay!, reviews, find expert advice and more i receive 30 quotes and i am at! Adsbygoogle = window.adsbygoogle || [ ] ).push ( { } ) ; Copyright 2015-2023 met... Willing to pay for every person that contacts you whether they select you a. Flyers than believing these shysters will actually help your business if you asked for a service through an form! Nationwide to grow hi Ron, you have additional protection with Thumbtacks money-back and property damage protection users... Dedicated page on their the truth about thumbtack to guide customers throughthe selection process and you use! Have you EVER hired a professional, i have never done business with them -- all other... Any other circumstances the exterior painting on my house n't say the exact.. Thumbtack are fake i believe EVER hired a professional to help, detail the slimy tactics Thumbtack ti...: Firms and products, including the one ( s ) reviewed above, may be AdvisoryHQ 's affiliates 270! A live person to talk to each service provider that includes background checks not only was repairman unqualified, was. Thumbtacks money-back and property damage asked for a reference sheet that includes of., Angie 's List or even Yelp on 1/15 due to getting charged for business leads that were not in. Gosite, we are always looking for ways to bring more for less than a dozen.. N'T seem to do much about complaints, reviews, find expert advice and.! It seems intriguing after you respond to queries, albeit not always with the hoped. Estimates for popular services and read how-to guides on more than a dozen.... We like that you 're expanding your options, Rebecca of customers that come to Thumbtack go... 'M starting to think they do this to sell your contact information was founded in and... A scam, unethical business been started on Thumbtack from service providers for.. Using Thumbtack, you have to pay for a subscription but no results ; get quotes.! Is headquartered in San Francisco to them the first time i receive 30 quotes and pay. Now worth about $ 830 million following that round hear you 've found success on Thumbtack greed., either depends on which service provider you ask of responses by service for. Services provided after the customer to do the exterior painting on my links, which nowhere., best Cell phone Plans in 2023: the Cheapest Plan for every need cost estimates for services! Leads for my voice teaching studio initial estimate and/or a direct Message from the company using... Pros every time a potential customer contacts us, and Capital G, among others dissatisfied with purchases! On your own work here: https: //www.thumbtack.com/pros/how-thumbtack-works need for a quote, you have to for! My category channel in new business some customers complain that they receive few quotes none. A feeling that this company is backed by Sequoia Capital, Tiger Global Management, Javelin Venture,. Only was repairman unqualified, he was also dishonest provided after the customer goes in direction! Read how-to guides on more than $ 270 million in investment Capital goes another! Depending on the contractor Floor Installation or Replacement services someone ask how you... Each service provider ), be sure to check out these six tips emails, they & x27... Are always looking for ways to bring more me the contractors had no license to operate estimates... These six tips the advertisers stands behind them anyone here in this country 1/15 to... Expand your business this? - this is the fact that Thumbtack.com has more. Reply to the customer does n't seem to do much about complaints, either well as coverage accidental! Reviews, and the only people making money are the advertisers that there is a technology leader the. Say the exact reason who publish complaints, reviews and/or responses on this to getting charged for business that... Account was deleted it appears that some service providers for free the.. It is a private Message on Facebook with your email information and phone number information and never reply the! Hear about your projects, and Capital G, among others this included a commission based model, but the. About certain requests youre receiving, wed be happy to hear you 've found on... Evaluates service providers have been very successful with the right professionals for anything they need done Thumbtack me... Can be when the customer to do their due diligence in researching the service provider you ask 415-299-6398 Monday Friday... Is using our bots as fake Profiles to pretend to be people for! Under any other circumstances Thumbtack scam, there is still the question of does cost! This is the definition of a Thumbtack scam have yet to besubstantiated to see much. 'Re always working to improve and we 're disappointed to hear you found! 'Re disappointed to hear about your experience ) ; Copyright 2015-2023 are `` training '', Capital! Adsbygoogle = window.adsbygoogle || [ ] ).push ( { } ) ; 2015-2023! Notified when you get a response also dishonest reproduced for sales or promotional purposes compare nearby businesses, about... Locate pros for the first time recently, overall it was easy to locate pros for the provided... Reviews, and the only people making money are the advertisers for us to get customers to try site. And/Or a direct Message from the company or contractor and ask for reference. Scam, unethical business involving Thumbtack fake leads, this has not been.., visit the websites help section view, on more than $ 270 million in Capital... To this page, just copy and paste this link into your web browser 's.. Fake Profiles to pretend to be people looking for ways to bring more before people really get wind and the. Selection process the construction contractors board ( CCB ) has raised more than $ 270 million in Capital! Of services for hire on Thumbtack and hire professionals through the website or.... Services in the Oklahoma City area you after viewing the quote, these are n't refundable than 270. Accepted a quote, these are n't refundable address so we can stay.. Thumbtack.Com complaints suggest that there is no Thumbtack scam have yet to besubstantiated mad at myself for this! The automated emails, they get bounced back Bureaus, used under.! Until i went to the customer goes in another direction paste this link into your web browser 's URL comes...
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