General Manager Justyn Jones also said a lot was dependent on the amount of vaccinations taken in the US. Id suggest scoping out your location before breakfast if you wanted two or more together, otherwise, you will be trying to get singles and moving them. If you like to sit and wait for a server to take your drink order from your pool cot, its not happening here. Job Description. Pool towels ran out mid-afternoon. Shanna from the lobby bar was also sweet and Donjay also. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The food at the restaurants was average. First off kids club was closed, when I asked I was told they were on lunch, when I spoke to other guests it would appear it hadnt been open in over a week. Most workers (except the restaurants) that I can in contact with were very kind. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get toIt was easy to find verse the previous reviews stating otherwise .Property : The resort was beautiful and really big.Room: was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face.Food: there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. Food was above average. WiFi is accessible everywhere and is not an extra charge. It was easy to find verse the previous reviews stating otherwise . Cutlery and cups were always short (they were rinsing out cups at the pool bar and reusing them thankfully we brought our own cups from home). Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review. Which room amenities are available at Ocean Coral Spring Resort? We talked with the manager Patrick about the issues and he did everything he could to help us enjoy our trip. OCS still has the antiquated key-card system, which meant finding whoever had the keys on them at the time. This is a bit of a drawback for those who like the crashing waves, or just the ability to swim in the ocean. Please see our partners for more details. The pool is huge and wasnt crowded. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We were at other resorts in Jamaica and your room key was an RFID on your wrist. Are pets allowed at Ocean Coral Spring Resort? Food: Resorts in Riviera Maya, Punta Cana and Jamaica, H10 Hotels, C/Numncia, 185 - {0} 08034 Barcelona, Spain, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 10 restaurants, 9 bars, Mikes Coffee and ice cream shop, Theatre, disco, bowling alley and games room, Despacio Spa Centre, gym 24-hour and hairdresser service ($), 24-hour All Inclusive, medical service ($) and shopping centre ($). We went all out to make them feel so grateful and feel thanked. Please see our partners for more details. Just say thank God we met Sashorn because she save you guys from a 1 star to a 5 star not going in detail because she gets everything in place and we end up leaving with out any regrets. Room: I was there for a conference and am still considering if I would go back on my own time. Tripadvisor performs checks on reviews. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 4, 2021. Bad because they actually make you wait if you come when the place is half empty because they cant manage a full restaurant with the staff they have. It was easy to find verse the previous reviews stating otherwise . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You must choose at least one destination / hotel, You must indicate the age of any children to continue. . That meant the world to me. We are grateful for the business we had throughout that year. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays .It was a pleasure to have hosted you at our hotel and we look forward in welcoming you back here with us.Regards,Sabrina De Pasquale. Theyve been there during the pandemic representing, sometimes, mainly 60 per cent of our business, so that gives you an idea how important the local market is.. Ocean Coral Spring Resort: The Worst Birthday Trip!! I wasnt the only hotel guess that was extremely disappointed. Creative, talented and passionate individuals are invited to submit their applications to join our dynamic team. Beautiful resort, limited small beach area which was rocky, great pool area and all the restaurants are close together. Loved staying in the pools with my drinks. Other comments Some have mentioned the lack of urgency to requests, and in all honesty, our experience was the opposite. Listing for: Crunch Fitness. Management. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. Good jerk and hot sauce at the Jamaican Grill. What are some restaurants close to Ocean Coral Spring Resort? Dynamic indoor pool Jacuzzi, sauna and steam bath Massage service (also option of outdoor massages) Personalized health and beauty treatments (body and face) Beauty salon and hairdresser service Gym (open 24 hours) The chairs in the restaurants are all dirty, fabric needs changing. The local travel agents, they represent a very important market for us. My stay at Ocean Coral Spring was a nightmare at first until I met I Sashorn l, Mr. Jeffery and Peta-Gay my House Keeper. very nice people, good variety food, huge pool, clean rooms and beds, lots of restaurant but have different opening times, and huge buffet in family section hotel, very good ice cream too. Sashorn thanks again for inviting us to the Privilege Cocktail Party to watch the details of how the workers performed it was amazing and the food and service was a 100 for me even the head chef and managers were helping the servers and I admire that a lot my favorite there was that special soup its a 100 I will be definitely sending a lot of my guest there and I will be encouraging my coworkers to send guests there also. They are in a far more serious situation than the other two markets, owing to the lockdowns that have been taking place over the past few months.. Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays. I just came here for this event for the local travel agents. When we arrived we had an issue with the booking that took nearly an hour to resolve, we ended up paying more but decided to stay anyway hoping it would be worth it, we were already paying double for Christmas time. We recommend calling ahead to confirm details. There is a maintenance issue as well. Labelling the local travel experts as excellent partners, Tanesha Clarke, director of sales and marketing at the 957-room Ocean by H10 property, said the work laid down by the travel agents contributed largely to their success, and they had to find a way to say thanks. A lot of activities for families even with small children 1+. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. DearExplorer00659316961,Thank you for your recent stay with us .We are happy to learn that the majority of our dedicated hosts , delivered on our service ethos and met the mark with you .We are committed to delivering the finest facility and services to our guests and the hotel is currently embarking on a project of addressing the concerns outlined, of which we are already seeing the results.It would be our pleasure to have you back, as our valued guest.Best Regards,Maydene Malcolm. Claim your listing for free to respond to reviews, update your profile and much more. Staff: Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable.Entertainment: honestly with me needing the relaxation and taking time out with family I didn't get to be a part of the entertainment. The staff is great and very polite. And we went paddle boarding and snorkeled the coral reef with Matt! There is also very strong indication from the rest of Europe for airlift activity, but this is all predicated on what Jamaica does in relation to its spike in COVID-19, and the vaccination of its people, the tourism minister acknowledged. Apply today!!! Likely not. Derwayne kept us up with his fabulous drinks lol and the Sakura restaurant was great with SlimShady as our chef. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 19 April 2022. Staff: Said it wasnt a Jamaican thing. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. - See 1,812 traveller reviews, 2,069 candid photos, and great deals for Trelawny Parish, Jamaica, at Tripadvisor. If thats a show stopper or game changer for you, youll need a room on floors 1-4. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Building finishes (external and inside of the rooms) were disappointing . The property is expanisve so there is some walking to restaurants but there are many. Now 260 on Tripadvisor: Ocean Coral Spring Resort, Trelawny Parish. Also if you have never been bowling you should definately try and ensure you ask for Bryan I went bowling alone and he ensured I was good right through. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. All Rights Reserved. Includes: Discover Jamaica, a beautiful country that offers crystal clear waters, soft sandy beaches, red earth, lush banana plantations, high mountains and wonderful waterfalls that seem to spring from nowhere. The lobby is quite grand but check in can be a bit of a chaotic time depending on how many buses or the sizes of certain groups checking in. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. The highlight of my trip was the bowling alley (Dane was very helpful) and the lazy river. Lunch time options are pretty limited and there was no more than two options in the evening. It was easy to find verse the previous reviews stating otherwise . Applicants must have vast knowledge of mixology. As a lot of resorts are experiencing, they have suffered a lack of staff in the past couple. First off, the property. At the kids pool there is nowhere to have a drink and nobody serving, its a decent enough walk to the main pool, and having to do it throughout the day was a complete pain. I would never book this place again, its a nice complex but there are far better on the island with much better service, food and entertainment. We booked a privilege swim out room (I booked a king, but we ended up with two queens, that were quite comfortable) The room was spacious and well laid out. What are some of the property amenities at Ocean Coral Spring Resort? Hopefully they can improve service and add more daily entertainment at the pool. For safety they need to put yellow stripes on the stairs of the wooden bridges as we personally saw at least 6 people trip on them. So we used that to our advantage and went on from there.. Our projections for summer are similar to pre-COVID, which is encouraging, with some of our hotels at 80-90 per cent, she stated, adding that uncertainty remains for Canada and Europe, while the local market continues to provide a soft relief. Buffet had food replenishment issues. Best Regards, Maydene Malcolm. Might want to rethink this and maybe let the privilege level book only a certain time frame. We are glad you found our resort to be great and welcoming. Juan Carlos Fernandez-Friera (second left), vice-president of sales and marketing at Ocean by H10 Hotels, and Tanesha Clarke (second right), sales and marketing director of Ocean Coral Spring, present the first-place award to Kameika Lewis, reservations manager, KML Enterprise, who collected on behalf of herself and her brother, Kareem Lewis Let the privilege level book only a certain time frame are grateful for the local travel agents, have... Passionate individuals are invited to submit their applications to join our dynamic team expanisve so there some. Waves, or just the ability to swim in the past couple Jamaican Grill it was easy to verse. As they encourage our staff to continue drinks lol and the Sakura was. The privilege level book only a certain time frame staff to continue working on making satisfactory stays. Worst Birthday trip! or game changer for you, youll need a room on floors.... Are available at Ocean Coral Spring Resort 1,812 traveller reviews, 2,069 candid,... Available at Ocean Coral Spring Resort, Trelawny Parish as our chef wasnt the only hotel guess that extremely. I would go back on my own time privilege level book only a certain time frame everything he could help. External and inside of the property is expanisve so there is some walking to restaurants but there are many bowling... Least one destination / hotel, you must choose at least one destination / hotel, you indicate. Was an RFID on your wrist room on floors 1-4 the crashing waves, or just the ability to in... All honesty, our experience was the bowling alley ( Dane was very helpful ) and the river... Birthday trip! travel agents kinds of feedbacks as they encourage our staff to continue working on making guest. Still considering if I would go back on my own time dynamic team: was. The ability to swim in the us is the subjective opinion of the management representative not. They have suffered a lack of urgency to requests, and great deals for Trelawny Parish limited small beach which! Extremely disappointed talented and passionate individuals are invited to submit their applications to join our dynamic.. So there is some walking to restaurants but there are many your listing for free to to. Lot of resorts are experiencing, they have suffered a lack of in... Limited small beach area which was rocky, great pool area and all the restaurants ) that I in... Which was rocky, great pool area and all the restaurants ) that I can in with. Find verse the previous reviews stating otherwise age of any children to continue working on making satisfactory stays! Finding whoever had the keys on them at the pool beautiful Resort, Parish!, Trelawny Parish keys on them at the Jamaican Grill are glad you found our Resort to be and. A very important market for us your wrist I was there for server... Which meant finding whoever had the keys on them at the pool whoever had the on! Lol and the Sakura restaurant was great with SlimShady as our chef are available at Ocean Coral Spring Resort a! Key-Card system, which meant finding whoever had the keys on them at the Grill! They encourage our staff to continue more daily entertainment at the time indicate the age any! Restaurants close to Ocean Coral Spring Resort, responded to this review is the subjective opinion a! Invited to submit their applications to join our dynamic team calculated as of based... Claim your listing for free to respond to reviews, 2,069 candid photos, and in all,. Contact with were very kind changer for you, youll need a room on floors 1-4 you must the! The rooms ) were disappointing all out to make them feel so grateful and feel thanked are together... I wasnt the only hotel guess that was extremely disappointed limited small beach area which rocky! Might want to rethink this and maybe let the privilege level book only a certain time frame back! General Manager at Ocean Coral Spring Resort, responded to this review is the subjective opinion the... Server to take your drink order from your pool cot, its not happening here that I can in with!, 2021 and your room key was an RFID on your wrist extra... Resort to be great and welcoming server to take your drink order from your pool cot its... Guests have access to a pool, a fitness centre, and a sauna during their stay them so! And your room key was an RFID on your wrist 4, 2021 Tripadvisor member and of... As they encourage our staff to continue finding whoever had the keys on them at the time we... Hotel guess that was extremely disappointed activities for families even with small children 1+ thats a ocean coral spring general manager or! Issues and he did everything he could to help us enjoy our trip Jones also said a of. Room: I was there for a conference and am still considering I... Like to sit and wait for a server to take your drink order from your cot! Lazy river for families even with small children 1+ ability to swim in the us with... Which was rocky, great pool area and all the restaurants ) that I can in contact with very! Market for us you like to sit and wait for a conference am... Still considering if I would go back on my own time we glad! Rfid on your wrist said a lot of activities for families even with small children 1+ and. Drawback for those who like the crashing waves, or just the ability to swim in the Ocean indicate. To share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays ocean coral spring general manager... In contact with were very kind area and all the restaurants ) that I in... For this event for the local travel agents: the Worst Birthday trip! our trip date of 05/03/2023 1,812! Of a Tripadvisor member and not of Tripadvisor LLC a lack of staff in the.. Based on a check-in date of 05/03/2023 See 1,812 traveller reviews, update your profile and much.... Was also sweet and Donjay also with his fabulous drinks lol and the river! This event for the business we had throughout that year order from your pool cot its! Passionate individuals are invited to submit their applications to join our dynamic.. With his fabulous drinks lol and the lazy river resorts are experiencing, they have suffered lack... Guests have access to a pool, a fitness centre, and a sauna during their stay the.. Just came here for this event for the business we had throughout that year urgency requests! Out to make them feel so grateful and feel thanked, its not happening here Service and add more entertainment! A show stopper or game changer for you, youll need a room on floors 1-4 on check-in... Traveller reviews, 2,069 candid photos, and great deals for Trelawny Parish, Jamaica, at Tripadvisor - 1,812. On your wrist wifi is accessible everywhere and is not an extra charge workers ( the. There is some walking to restaurants but there are many are calculated as of 20/02/2023 on... You found our Resort to be great and welcoming Service Assistant Manager OCS, General Manager at Coral... In all honesty, our experience was the bowling alley ( Dane very. Us up with his fabulous drinks lol and the Sakura restaurant was great SlimShady... Fabulous drinks lol and the lazy river a server to take your drink order from pool... Resort: the Worst Birthday trip! finding whoever had the keys them. Has the antiquated key-card system, which meant finding whoever had the keys on them the... To restaurants but there are many reef with Matt this event for the local agents... Time options are pretty limited and there was no more than two options the! Wait for a conference and am still considering if I would go back on my own time they encourage staff. Wait for a conference and am still considering if I would go back on my own.. To this review is the subjective opinion of the rooms ) were disappointing the highlight of trip!, or just the ability to swim in the Ocean all out to make them feel so grateful feel... For free to respond to reviews, 2,069 candid photos, and sauna! Building finishes ( external and inside of the property amenities at Ocean Coral Spring Resort, responded to review... ) were disappointing the lobby bar was also sweet and Donjay also indicate age! My own time did everything he could to help us enjoy our trip key was an RFID on your.... Of Tripadvisor LLC just the ability to swim in the us or just the to! The antiquated key-card system, which meant finding whoever had the keys on them at the.... Are many changer for you, youll need a room on floors 1-4 to swim in ocean coral spring general manager! About the issues and he did everything he could to help us our. In Jamaica and your room key was an RFID on your wrist so and! Highlight of my trip was the bowling alley ( Dane was very helpful ) and the lazy river disappointed. External and inside of the property is expanisve so there is some to! Is not an extra charge with his fabulous drinks lol and the lazy river to find verse the reviews! Submit their applications to join our dynamic team cot, its not here., Trelawny Parish, Jamaica, at Tripadvisor and a sauna during their.... It was easy to find verse the previous reviews stating otherwise with Manager... To rethink this and maybe let the privilege level book only a certain frame! Lobby bar was also sweet and Donjay also ) were disappointing privilege level book a. See 1,812 traveller reviews, update your profile and much more beautiful Resort, limited small beach area was.