config = { Full Suggested Answer & Detailed Response, Question 3, Whats your worst quality?Q. Whats your greatest achievement?Q16. Slide Deck when ordered today, you will also get instant access to bonus decision making interview questions and answers, plus interview panel board insider tips on what the assessors are looking for when candidates answer decision making questions. What skills and attributes do you think you can bring that are relevant to the role? Full Suggested Answer & Detailed Response, Question 7, Q19. Uploading your CV helps for an easier process when applying for jobs. Q21. Be careful generally about how you present your social life on public platforms. I went today and got the job on the spot! Full Suggested Answer & Detailed Response, Question 4, Tell me about the latest piece of technology you have used and how you would apply it to BT. OPENREACH ENGINEER INTERVIEW TIPS! Tell me about a time when you had to overcome a difficult challenge?Q. For example, if BT state they are looking for someone who can deliver exceptional customer service, then make sure that you can demonstrate you can deliver exceptional customer service by citing a time where you went above and beyond for a customer previously. 61% of frontline managers say there's a disconnect in communication with head office. Q10. These bonuses include free guides, powerful online training and more! Tell me a time you had to work with a difficult co-worker. BT STEM Crew is a new digital education programme for 11-16 year olds. How did u do it? Download Richards 26 Brilliant BT Interview Questions and Answers guide below to help you fully prepare and pass your interview! txt, pdf). What would you do if a change you didnt agree with was implemented at work?Q17. Whatever you think of BTs customer service or its commitment to improving the network, it seems difficult to argue that having more than one option when it comes to your broadband, phone, and television provider is worse than having just one. If you are interested in a career with BT (Openreach)? During your interview, you will want to clearly show that you fully understand the role and match the companys values in order to stand out from other candidates. Thank you so much..i have an interview laterit helped a lot to boost my confidence. This is so helpful. Please click here. What did you do? BT Openreach was established in 2006, owns the telecommunications pipework and phone cables in the UK, and employs 32,000 people. If you employ me in this Openreach Engineer position I will always act as a positive role model for the company and I will carry out my duties diligently and professionally., I want to be an Openreach Engineer because I want a job where I have the responsibility for carrying out my tasks safely and to a high standard. and independent advice on what to buy. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. How did you convince others? I grew up in a rural area in Carlisle, just north of the Lake District. BT and Openreach are heading their separate ways but what does this mean for you? Still not convinced? What would you say is your main skill? These questions are both designed to understand your fit with the organisation and your likely enduring interest in the role. Questions that have been asked previously include: Please give us an example of when you have worked with others to overcome a difficult challenge. Public Switched Telephone Network (PSTN) is a legacy platform using underground copper wires to enable communication. Q6. Full Suggested Answer & Detailed Response, Question 12, BT Openreach Engineer Interview.css-1ew1tvq{font-size:12px;line-height:20px;color:#858c94;}, Tell me something youve improved? Ensure any opinions you express publicly are not too confrontational. Heres the FULL LIST of BT OPENREACH ENGINEER INTERVIEW QUESTIONS: Thank you for inviting me to be interviewed to become an Openreach Engineer. TIP 3 Many candidates will get invited to a BT video interview. Related: How to reduce ping. Daniel Hughes on LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals If you are applying for the Technology programme, you will need to sit a technical aptitude test provided by Saville Consulting. Whether they're working from home or the office, Workplace keeps your employees connected to your company's culture. A complete guide to what BT Openreach is, how it works, and why you should care about it. scp.type = "text/javascript"; Full Suggested Answer & Detailed Response, Question 2, I am a fast learner and I love learning new things that help me to do my job better. What are your salary expectations? Full Suggested Answer & Detailed Response, Question 9, Thank you so much! 06:44Q5. }, 2000 ); This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. Ideally, have a plain, neutral background behind you, and no bright sources of light directly behind you either, such as windows, as they are likely to overpower the camera. scp.src='https://s.vi-serve.com/tagLoader.js'; For example, your day may commence by having to attend a customer's home to solve a problem with a network, before moving on to connect a new customer to the broadband network. I went today and got the job on the spot! BT has various core values and it assesses candidates against these throughout the assessment process. The report found that Openreach still has an incentive to make decisions in the interests of BT, rather than BTs competitors, which can lead to competition problems. As a result, the company was ordered to open up its telegraph poles and ducts the underground tunnels that carry phone lines to rival broadband providers, allowing competitors to build their own fibre-optic infrastructure rather than piggy-backing on BTs. Thank you for registering on VERCIDA - the leading job site for companies that are passionate about diversity and inclusion. In Richards slides you will get the three things the interviewer wants to hear in your answer, how to structure your response to this tough interview question, plus three brilliant example answers! This tricky interview question has multiple meaning that you need to consider cafefully when answering, but there is a golden response you can use! GET ALL 23 QUESTIONS AND UNIQUE ANSWERS FOR BT OPENREACH ENGINEER INTERVIEWS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSE, Question 1, For this exercise, you will be given some information to read through (around 810 pages) and asked to prepare a SWOT analysis and/or make some recommendations. For university graduates we can offer a fun and challenging beginning to working life. Q16. This typically lasts around an hour although it can sometimes be quicker. Dual band - Like many modern routers, the Smart Hub uses both the 2.4GHz and 5GHz bands. What is the difference between a router, a switch and a hub? It is also advisable for you to demonstrate in your answer that you recognise BT is a well-respected company with a long-standing history behind it, with a reputation for great customer service. We recommend doing this now to save time in the future. Finally, we have eliminated all risk for you. Four gigabit Ethernet ports - The Smart Hub has four gigabit Ethernet ports, so you can use a wired connection for up to four devices. We follow the IPSO Editors code of practice to underpin these standards. Founded in 2004, Trusted Reviews exists to give our readers thorough, unbiased WikiJob offers practice numerical tests based on those used by employers such as BT. Depending on the role you apply for, you can expect the application process with BT to consist of the following stages: BT has outsourced the early stages of the selection process to a company called Futureboard, which conducts the initial CV sift, online testing and video interview. Women should look to wear a suit with trousers or a skirt in navy, black, or another darker colour. Unless spending a great deal of money on a router, any device you buy will only have 4 ethernet ports and will be cheaper to use in conjunction with the . Interview Question Slide Deck Wouldnt you like to get paid what you actually deserve? Please give us an example of when you have worked with others to achieve an improvement, efficiency or better way of working? 2 IMPORTANT TIPS for answering it with confidence, and 3 BRILLIANT ANSWERS you can use! Emmanuel Abbey on 2 May 2020. . We dont blame you. Take time to answer each in detail. Full Suggested Answer & Detailed Response, Question 8, What are the latest trends in technology? Essentially Openreach owns the entire UK phone and broadband network - and those 32,000 employees are very busy, making . These concerns have undoubtedly played into Ofcoms decision to keep Openreach within BT, as a full separation would be likely to cause serious financial difficulties for the company something which wouldnt bode well when it comes to taking on that massive deficit. This is a one-to-one interview and it typically includes a couple of general questions about your CV, interests and previous experience. Full Suggested Answer & Detailed Response, Question 6, Q17. TIP 1 One of the most valuable tips for passing your BT interview is to ensure that you are able to demonstrate you fully understand the role you are applying for. Q12. Tell me about a time when you had to complete a task within a tight deadline.Q21. Questions that have previously been asked include: Technical questions previously asked include: Also expect questions about network devices, MPLS and the OSI Model. What did it involve? THANKS Richard . What is a risk assessment and what are your thoughts on them? If you disable this cookie, we will not be able to save your preferences. Thank you so much for this, extremely helpful! Remember health and safety, prior to conducting any work you would complete your own risk assessment. Full Suggested Answer & Detailed Response, Question 12, I just wanted to thank you so very much. Included as a bonus, you will get Richards insight to this question, top tips, and 3 BRILLIANT ANSWERS you can use! QUESTION: What is the culture like within Openreach? Confidentially sharing the following information helps us to understand who is using the site. What feedback did you receive? Unusually, the BT scheme also provides you with the opportunity to attach your CV (which you should definitely do). He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. Full Suggested Answer & Detailed Response, Question 10, Q13. Do you have questions for the panel?CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:https://www.linkedin.com/in/richard-mcmunn-coach/DOWNLOAD ALL 23 GREAT ANSWERS TO BT OPENREACH ENGINEER INTERVIEW QUESTIONS IN A PDF GUIDE BELOW:https://passmyinterview.com/bt-openreach-engineer-interview/ Get started by setting up a Google Alert for BT. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. Thank you so much for this, extremely helpful! Where do you see yourself in 5 years? Help us find the best workplace for you by sharing more about yourself. Full Suggested Answer & Detailed Response, Question 6, We are also officially recommended by Disability Confident as a step on achieving Employer status, pleaseclick herefor more information. Tell me about a time you worked in a team or on a project. Q4. BT has always, and still does, own the majority of the network itself, but Openreach was created with a view to making the network available to all. Q15. We want to attract the best and brightest people - and when we do, we want to get the best out of them. Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. Im on step two ! What is BT Openreach and why should you care. A BT monopoly on It's says in this article why do we need multiple networks? To ensure this is possible, every member of the editorial staff follows a clear code of conduct. This not only shows you understand the role and qualities BT are seeking, but you are also backing up your claims that you can fulfil the role with your prior experience. Meanwhile, the government said a full split of Openreach from BT still remains an option, so while BT has managed to dodge a bullet this time around, drastic changes need to come quickly if the company is going to maintain its control of Openreach. Describe a situation when you had to deal with ambiguity? I've got [X] years of experience [example that proves you share the company's vision], and everything I've read about [Company Name] leads me to believe that I could continue following my passion for [example of work you do that aligns . Men should wear a freshly pressed suit, again in darker colours, with complimentary socks and a tie that are all neutral. It enables knowledge sharing, best practice and gives each of us access to a wide range of specialist skills. Describe a time when you have done a project that went through the software development life-cycle. Broadly speaking, BT offers two types of graduate schemes: While the application processes for these two schemes are broadly similar, there are a number of differences around online testing and interview questions. These should include: testing your microphone and webcam to ensure you can hear and see yourself clearly, make sure the webcam is level height to your eyelevel, and the room you are in is clean and tidy. I am someone who has high standards and I like the fact the training I will receive will be to a very high standard. We offer a competitive starting salary and pay for all your training. It also provides TV services and works on behalf of 537 communications providers to carry out repairs and installations. Q2. Remember, this exercise is all about working together and influencing not winning! Why do you want to work for BT openreach. Therefore, it is not surprising that competition for places on the BT Openreach Graduate scheme is fierce. Wow, you give by far the best advice. Thereafter, its just 27+vat per month. please use the contact form HERE. And dont just go through the motions. If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do?Q11. Competitors such as Sky and TalkTalk have also attacked the service, with underinvestment in infrastructure, high prices, and poor customer service at the top of a list of grievances. Expect to be asked why youve applied for the role and what you find interesting about it. Thank you for sharing. When an interviewer asks "Why do you want to work here?" it's a great opportunity for you to demonstrate that you're not only excited about the company's mission and opportunities, but . Thirdly, our interview guides and training just work. Answer 2: I read an article a few months back on the outreach your company does within the community. Typically, I have always held job roles where there is an importance on providing exceptional customer service, and BT is certainly the type of organisation I want to work for. Please check your email to activate your account. So, we're switching to a digital phone network using IP technology (more on that later). All rights reserved. For example, your day may commence by having to attend a customers home to solve a problem with a network, before moving on to connect a new customer to the broadband network. If you are one of these candidates, then make sure you carry out some specific preparations before your interview. BT rejected claims it should have been investing more in vital infrastructure, but said at the time that it was in talks with Ofcom about increased autonomy of the service. Confused? Thirdly, our interview guides and training just work. Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. Secondly, we provide exclusive bonuses with all our products that you wont find anywhere else. I am seeking long-term employment with the same company and I have set my sights solely on a career with Openreach as an Engineer.. See this article for general advice on aptitude tests. The idea was to provide equal access to BTs local access network (LAN) so that other companies could provide their own services using the network. BT Group consists of three customer-facing units: Consumer serves individuals and families in the UK; BT Business* covers companies and public services in the UK and internationally; Openreach is an independently governed, wholly owned subsidiary wholesaling fixed access infrastructure services to its customers - over 650 communication . Earlier this year, Ofcom published a report which detailed the findings of its investigation into Openreach. Text_Color: '', These three simple words form the culture within BT, and all staff are expected to bring life into these words. What skills and qualities are needed to be an Openreach Engineer?Q8. Tell me about a time you have used technology to improve a process? You can cancel anytime by contacting us via our contact page or email. Frontline Workers. Get all 26 interview questions and suggested answers for your interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). People Matter Community Outreach A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. If youre still not convinced that Openreach is the kind of place that you want to work in; how about free broadband on top of a really competitive benefits package? Im on step two ! Thank you so much..i have an interview laterit helped a lot to boost my confidence. well if we want competitive prices we need multiple networks. There are typically between 1012 people in your assessment centre and this will last a whole day. The complaint steps literally saved me for my interview earlier, thank you!!:). TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. The complaint steps literally saved me for my interview earlier, thank you!!:). Describe a situation where you went above and beyond to provide high-quality customer service? 2023 PassMyInterview.com. Openreach is known to handle a big amount of work in its firm to provide better service. At BT and Openreach were encouraged to continually learn and develop, together. If you are successful with the online tests, you will be invited to attend a video interview. Give Me The Answers To My Interview! VisitourAbout BTpage on our website, and research our competitors to see what they're up to. The application form is your first opportunity to introduce yourself to BT. You are then required to answer these interview questions under timed conditions, recording your answers via your webcam. When have you had to challenge unacceptable behaviour. Duct Tape x1. - Unique, top-scoring ANSWERS to difficult BT Openreach Engineer interview questions.- TIPS on how to STANDOUT during your Openreach job interview.- Further resources (including these slides) to help you SUCCEED!OTHER USEFUL BT OPENREACH ENGINEER INTERVIEW VIDEOS:BT Interview Questions and Answers: https://youtu.be/B-GoI-N4FbsMock Interview Questions \u0026 Answers: https://youtu.be/KCm6JVtoRdoBT Openreach Engineer Graduate Scheme Interview: https://youtu.be/VXoAP-9-gVwBT VIDEO Interview tips: https://youtu.be/CwFDm2KiKpI23 BT OPENREACH INTERVIEW QUESTIONS AND ANSWERS:Q1. Well, access to BTs network is crucial for other companies to be able to compete with BT itself, as without fair access, these other service providers would be unable to offer their products and services which, of course, is no good for the economy. Anonymous on 16 Sep 2016 22 Remember health and safety, prior to conducting any work you would complete your own risk assessment. Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! Thats the end of your Openreach Engineer job interview. TIP 4 BT has a highly-regarded reputation within its industry, and the culture within BT is highly important to the success of the organisation and all the employees. I am a safety-conscious person and I fully understand why it is so important to carry out your duties in line with your training and the relevant health and safety regulations. A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER. No minimum term. That way youll always have the latest updates sent to you. Did you know that users who have filled in their profile details are 42 times more likely to get matched with the right employer? Full Suggested Answer & Detailed Response, Question 8, Why do you think you will be a good Openreach engineer?Q12. On top of that, there are further financial considerations. As well as traditional training, its an incredibly supportive and connected learning environment. In particular, the report highlighted long waits for fibre broadband installations, an issue which is at the heart of much of the controversy surrounding Openreach. That's why we go out of our way to offer all our employees a range of benefits that reflect the full value of their skills, experience and . That way you'll always have the latest updates sent to you. Yes! What do you think are the technology trends that will affect BT? Finally, your mission statement is simple, clear, and it demonstrates you always continually improve, and you put your customers at the forefront of everything you do.. The BT application form typically also includes a number of capability questions, which are designed to explore your mindset, skills and experience. What forces are influencing the industry? He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. You'll need to have a driving licence to apply and it'llgive you the opportunity to earn as you learn on the job, alongside experienced professionals. Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. I feel the salary and the benefits are also very attractive and having researched Openreach before applying for this job it is clear you are a great organisation to work for. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. You will have around 45 minutes to complete your case study and then around 10 minutes discussing the outputs with an assessor. If you disable this cookie, we will not be able to save your preferences. Thanks so much for making these. 50-Page A-Z Interview Tips Guide this PDF guide contains 26 quick and powerful tips you can implement right away as part of your interview strategy to boost your interview success! Why? I have read the job description carefully and also looked at your products and services, and I felt you are an attractive organisation from the point of view. Were you successful? PlacementID: 'plte5ygLBZuT8RrDXzB', Where do you see yourself in 5 years?Q22. These bonuses include free guides, powerful online training and more! 05:23Q4. 08:01Q6. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. If you are an employer and interested in working with VERCIDA to promote your How Did You Handle a Difficult Situation? Why are you interested in software engineering? Our staff members must strive for honesty and accuracy in everything they do. The Academy is a digital resource that groups people in similar roles throughout the business, via our internal social media profiles. HOW TO PASS A BT OPENREACH ENGINEER INTERVIEW AT THE FIRST ATTEMPT! DivID: '', Do you believe youll be joining a workplace that has a welcoming and open environment? I struggled tbh. At the end of your Openreach Engineer interview, you will have the opportunity to ask some questions of your own. What experience did you learn from university? Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. Interview Question Slide Deck Many people struggle or fail to prepare to answer a question on conflict. Tell me about a time you demonstrated leadership? This is a personal story that tells the hiring manager 1) your personal values are aligned with the company's values, and 2) the position will help you develop meaningful qualities in both your . Font: '', Getting into PA school is tough. Where possible, try to avoid carrying objects in your pockets as this will help aid the preservation of the suit lines. 03:27Q3. Tell me what you know about Health and Safety.Q18. Why do you think these are trending/successful? All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. What have you done to update a current system or network? God bless u mate and taking the time to help a lad out like mw who is in over his head. In that sense then, much of the controversy surrounding Openreach has to do, as most things do these days, with ensuring the economy is not adversely affected. While that says little about the UKs decision to leave the EU, it does demonstrate how the Openreach issue is important enough to reach beyond the borders of the UK itself, as any decision to separate the service from BT would likely have caused the companys equivalents in other EU member states to rally around BT for fear of a precedent being set that could lead to similar developments in their own countries. Q22. Why was it important? We help close the gap. Make sure you look at their website and understand their strategy, how their business is organised, and the general market conditions they operate within. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. scp.async = true; Openreach still bears the BT branding, then, but it actually provides services for more than 500 ISPs and phone providers such as Sky, TalkTalk, Gamma, and, of course, BT itself. We are using cookies to give you the best experience on our website. Q12. Q3. Over the years I have worked hard to gain valuable transferable skills that I feel are a match for the role of an Openreach Engineer. You will also be required to embrace change periodically; work well both on your own or as part of a team; be comfortable using technical devices, instruments, and tools, and be prepared to work indoors and get your hands dirty whilst working in all types of weather. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. What would you say is your main skill? rtf, How can you tell if an employer values and is committed to promoting equity, diversity and inclusion? 01:28Q2. https://passmyinterview.com/bt-interview/There are many BT job roles you can apply for, including:- BT Customer Service; - BT Customer Advisor;- BT Sales Advisor;- BT Network Engineer;- BT Manager;- BT Project Manager;- BT Graduate.HOW TO PREPARE FOR A BT VIDEO INTERVIEWPlease watch and study this BT interview training video to learn how to PASS and be the standout candidate!WHAT SHOULD I WEAR TO A BT INTERVIEW?Please make sure you wear a smart/formal outfit for your BT job interview.WHAT ARE BT VALUES?Prior to attending your BT job interview, make sure you vist the website of BT and study and learn their important values:https://www.btplc.com/Careercentre/lifeatbt/ourculture/index.htmBT CAREERSYou can search for BT careers and jobs here:https://www.btplc.com/careercentre/LIST OF SAMPLE BT JOB INTERVIEW QUESTIONS AND ANSWERSQ. Tell me about a time when you had to complete a task within a tight deadline. Wire x1. Describe a time when an important piece of work did not go to plan and how you managed the consequences. FontSize: '', To help you prepare fully for your Openreach Engineer job interview, we have put together some important tips that will help you to pass at the first attempt! Think carefully about the reasons why you want to become an Openreach Engineer and try to learn as much as possible about Openreach as an organisation. Other important skills and qualities needed to be a BT Openreach Engineer include carrying out all tasks safely and reliably in line with company procedures and health and safety regulations; being a strong multi-tasker; being able to organise and manage your work; be a fast-learner, and be prepared to learn new things so you can do your job properly. Openreach isnt just concerned with maintaining the last mile. var scp = v.createElement("script"), Topics that have previously been allocated include: There are usually 46 candidates involved in the group exercise. No two days are ever the same as a BT Openreach Engineer, and with formidable training, benefits and a great salary, it is a job you are likely to find highly rewarding. Also make sure you read more broadly about the company. What skills and qualities are needed to be an Openreach Engineer? When have you had to achieve a difficult task or goal?
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